Lunchbox Help Center

2.0 New Admin Dashboard

Lunchbox 2.0 Admin Dashboard

By Luca and 4 others5 authors136 articles

Ordering Platforms 2.0

Lunchbox 2.0 Ordering Features

Web 2.0Lunchbox 2.0 Web Ordering Features_{2 articles}

App 2.0Lunchbox 2.0 App Ordering Features_{4 articles}

Analytics 2.0

Lunchbox 2.0 Admin Dashboard

Analytics: Sales Reports (LB 2.0)

LB 2.0 Analytics: Categories - Items

LB 2.0 Analytics: User Retention

LB 2.0 Analytics: Service Type

LB 2.0 Analytics: Web vs App

LB 2.0 Analytics: 1st Party vs 3rd Party

LB 2.0 Analytics: Third Party

LB 2.0 Analytics: Failed to POS

Analytics: 86 Item Report

Analytics: Week Over Week Sales by Location

Analytics: Captured Credit Card Report

Design 2.0

Web Design 2.0Lunchbox 2.0 Admin Dashboard. Lunchbox offers your restaurant a series of customizations to help give your site its own branded feel. From images to colors and fonts, read below to learn how you can help your online ordering site stand out! _{19 articles}

Mobile App Design 2.0Lunchbox 2.0 Admin Dashboard_{17 articles}

Marketing 2.0

LB 2.0 Marketing FAQ

Operate: Coupons (LB 2.0)Coupon and discount management articles_{3 articles}

Operate: Command Center (LB 2.0)Articles dedicated to the new and improved Command Center functionality_{5 articles}

LB 2.0 Order: Logs Everything Event Logs_{4 articles}

LB 2.0 Operate: MenusMenu related articles for LB 2.0_{1 article}

LB 2.0 Operate: Service TypesInformation about local and global service types settings_{2 articles}

LB 2.0 Operate: Business HoursEverything under Business hours_{5 articles}

Payments

Lunchbox 2.0 Payment Features

Payments FAQAnswers to common questions related to payments

Why do Online Payments Fail?This article is iterative and lists the types of payment failure, the reasons why they fail, and how to troubleshoot it

Why Is My Payment Declined?This article is iterative and lists the most common reasons a payment gets declined and how to solve it.

Integrated PaymentsThis article explains payments integrations and lists the types of integrated payments Lunchbox integrates with

Payment ProcessorLearn all types of payment processors Lunchbox integrates with and how it works.

Payment GatewayThis article explains what a payment gateway is and how it works when integrated with Lunchbox

Payment ReconciliationThis article explains payment reconciliation and ways to do it for specific POS

Pay at Store (LB 2.0)

Handling Payments DisputesThis article explains what is a payment dispute and how to handle it according to each processor

Paytronix Comp Cards

Handling Fraudulent Transactions

Fiserv BOA Buypass

Fiserve CardPointeDocumentation regardng CardPointe onboarding process, dashboard access and account setup_{4 articles}

Sift payment processorSift payment processor articles_{3 articles}

Lunchbox Payments (LB 2.0)Lunchbox 2.0 Payments (powered by Finix)_{6 articles}

Gift Cards (LB 2.0)_{5 articles}

Apply & Google Pay (LB 2.0)_{2 articles}

Scan to Pay & Rewards (LB 2.0)_{2 articles}

Adyen Payment GatewayAdyen is a payment platform that simplifies secure payments across online, in-store, and mobile channels. With support for various payment methods and currencies, it ensures a seamless checkout experience for businesses and their customers._{8 articles}