LB 2.0 Operate: Unavailable Items Overview
The Unavailable Items tab allows for quick and easy access to “86” or make items unavailable at the click of a button.
Unavailable Items Management: By Items
Step 1: To use this feature, navigate to the New Adm Dashboard by clicking on 'Jump to Admn" on your web ordering
Step 2: Click Operate> Unavailable Items tab
Step 3: Select the Location where you wish to mark an item unavailable
Step 4: Click on Item
Step 5: Click "+ add item unavailability"
Add Item Unavailability
On this screen, users with the permission can 86 items.
First they must select the location
Then they select the menu they wish to 86 the item for
Then they select the item they wish to 86
The Size
The Style
Note: When a user in Lunchbox Admin marks an item unavailable from the unavailable items tab, it will stay unavailable until it is manually made available again in the Admin Dashboard by clicking the red Delete button. 86ing and un86ing in the POS will not reactivate a manually set unavailable item or modifier.
Unavailable Items Management: By Category
On this screen users can 86 an entire category of items.
First they must select the location
Then select the menu
Then select category.
Mark Items as Unavailable
At times, you may need to mark certain items or modifiers as unavailable on your menu. This could be due to various reasons such as stock unavailability, seasonal changes, or testing purposes. Here's how you can easily toggle the availability of items or modifiers globally within the Lunchbox platform. To do so, follow these steps:
Navigate to the Menu tab in your Lunchbox admin dashboard.
Locate the item or modifier you wish to update. You can do this by scrolling through the list or using the search function.
Click the + icon beside the name of the item or modifier to expand its details.
You will see an option to toggle between Active and Inactive. Here's what the toggle looks like:
Click the toggle to set the item or modifier to Inactive. This will mark the item or modifier as unavailable and it will be turned off globally.
Important Notes
Once you mark an item or modifier as inactive, it will no longer be available for selection by customers across all locations.
If you need to reactivate the item or modifier, simply follow the same steps and toggle the option back to Active.
It is recommended to update an item's availability on Toast and then run a POS Upload to ensure consistency across platforms.