Audience
Internal and External - Operators, Support Team, Account Managers, Engineers, & Product Teams
Description
This article explains what is a payment dispute and how to handle it according to each processor
What's a Payment Dispute?
A dispute (also known as a chargeback) comes up when a cardholder protests a charge on their statement with the issuing bank.
How to Handle a Payment Dispute?
Disputes are different for each processor. Operators can manage disputes through each of the processor's dashboards.
Authorize.net -how to handle dispute
Toast Payments -how to handle dispute
PARPay (WorldPay)-how to handle dispute
Finix -how to handle dispute
Square - how to handle dispute