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All CollectionsPOS ConfigurationToast Configuration (LB 2.0)
1a - Adding the Lunchbox Integration (Loyalty & Tender) (Toast)
1a - Adding the Lunchbox Integration (Loyalty & Tender) (Toast)
Updated this week

Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:


The Restaurant Partner must activate the Toast Integration using the Toast Integrations portal on their Toast Dashboard. Without API access Lunchbox cannot begin the onboarding process for the partner.

Note: This is for new brands onboarding onto Enterprise. For Lunchbox 1.0 onboarding, we are maintaining the process found Here until everyone is migrated to Lunchbox 2.0.

WARNING: Do not grant API access until a location code has been added to each location in Toast POS.


Step 1: Begin by logging into the Toast Dashboard. Then Scroll down to and click the My Integrations link in the Toast dashboard.

Step 2: Click the Add More Integrations button

Note: Restaurant Partners who are moving from Lunchbox 1.0 to Lunchbox 2.0 will see the v1 integration already listed. The initial integration should stay in place during the transition.

Additional Note: Before adding in the Lunchbox Integration it is important to note that restaurant partners must subscribe to Toast's Partner Connect. Follow this Toast article for instructions on setting this up. https://central.toasttab.com/s/article/Toast-Partner-Connect-Setting-Up-Integrations-with-Toast Enabling Toast Partner Connect does incur an additional charge of $25 a month per restaurant.

Step 3: Search Lunchbox and click Add Now

Note: This is the Lunchbox V2 integration once added it will display as Lunchbox. (This is technically the Lunchbox V2 integration.)

Step 4: Next using the Select Locations dropdown check off the Locations that you would like to add and click Apply.

Step 5: The screen will now show the list of selected locations. Click Confirm to get set up!

Note: Once the integration has been added it will appear in the list on the My Integrations screen.

Step 6: Once the Restaurant’s request has been granted, an email will be sent from Toast to [email protected]. The email will look like this and contains the location’s GUID.

Enabling the Loyalty and Tender API

Restaurant partners in Migration and converting from another App Partner that uses the Toast Loyalty API or the Toast Tender API will need to time this out with the launch date of their Lunchbox Integration. Restaurants not using the Loyalty and Tender API with a prior partner can send an email to have these enabled after enabling the Lunchbox Square under my integrations.

FOR TOAST SCAN TO PAY & LUNCHBOX LOYALTY

To grant Lunchbox access to the Tender & Loyalty API, please send an email to the API team at Toast using this template:

CC: {your CSM / Delivery Manager & Paul Zarmati [email protected]}

--

Subject: "Lunchbox Loyalty & Tender Enablement Scheduling Request"

--

Body:

Hello,

We give permission for the Lunchbox Team to have access to our Toast Data Set. We will be onboarding to Lunchbox V2 on (Date & Time with Time Zone)

Please enable the following:

  • Tender API

  • Loyalty API

This request will grant the Lunchbox team API access to all our locations on Toast for Production and Sandbox, as well as the Toast sandbox dashboard.

[Using your configuration workbook copy and paste the following location details here.

  • Location Name

  • Location Address

  • Location GUID]

Thank you,

{customer_Name}

FOR TOAST SCAN TO PAY ONLY NO LUNCHBOX LOYALTY

To grant Lunchbox access to your tender API ONLY, please send an email to the API team at Toast using this template:

CC: {your CSM / Delivery Manager & Paul Zarmati [email protected]}

--

Subject: "Lunchbox Tender Enablement Scheduling Request"

--

Body:

Hello,

We give permission for the Lunchbox Team to have access to our Toast Data Set. We will be onboarding to Lunchbox V2 on (Date & Time with Time Zone)

Please enable the following:

  • Tender API

This request will grant the Lunchbox team API access to all our locations on Toast for Production and Sandbox, as well as the Toast sandbox dashboard.

[Using your configuration workbook copy and paste the following location details here.

  • Location Name

  • Location Address

  • Location GUID]

Thank you,

{customer_Name}

FOR LUNCHBOX LOYALTY ONLY NO SCAN TO PAY

To grant Lunchbox access to Loyalty API Only, please send an email to the API team at Toast using this template:

CC: {your CSM / Delivery Manager & Paul Zarmati [email protected]}

--

Subject: "Lunchbox Loyalty Enablement Scheduling Request"

--

Body:

Hello,

We give permission for the Lunchbox Team to have access to our Toast Data Set. We will be onboarding to Lunchbox V2 on (Date & Time with Time Zone)

Please enable the following:

  • Loyalty API

This request will grant the Lunchbox team API access to all our locations on Toast for Production and Sandbox, as well as the Toast sandbox dashboard.

[Using your configuration workbook copy and paste the following location details here.

  • Location Name

  • Location Address

  • Location GUID]

Thank you,

Thank you,

{customer_Name}

Notes:

  • This template should be customized for the specific restaurant group.

  • Please CC the Client Success Manager (CSM) & Delivery Manager on the email.

  • This API setup must be completed within one day of project kick-off. If your location is delayed immediately reach out to your Delivery Manager to request access.

Once the Restaurant’s request has been granted, an email will be sent from Toast to [email protected]. The email will look like this and contains the locations GUID.

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