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All CollectionsPOS ConfigurationToast Configuration (LB 2.0)
4q - Overriding the Toast Order # with the Lunchbox Order #
4q - Overriding the Toast Order # with the Lunchbox Order #
Updated over a week ago

Overriding the Toast Order # with the Lunchbox Order #

When enabled, this setting overrides the Toast Order # with the Lunchbox order #. Toast partners typically enable this setting to make finding orders and reporting/reconciling easier.

Step 1: Navigate to Old Admin by clicking the Menus Tab

Step 2: Click Edit POS Provider

Step 3: Click Toast

Step 4: Click Send Order Display Number

Step 5: Click Update POS Provider

In Toast reporting, you can see an example of orders sent from Lunchbox and placed in-store.

Orders with a higher number are placed through Lunchbox online ordering

This includes Web or App, Native Ordering, Catering or Curbside, and Order Aggregation. Lunchbox order numbers always count up and DO NOT reset.

Orders with a lower number starting with 1 are orders placed in-store, and using Lunchbox scan to pay and scan for loyalty

Toast order numbers start from 1 every day.

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