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Bikky Overview
Jeiah Isles avatar
Written by Jeiah Isles
Updated over a year ago

Bikky Overview

Bikky is a customer relationship management platform that helps restaurant marketers to acquire and engage direct, repeat guests. The platform centralizes data, makes it actionable through segmenting to email, SMS, and ad automation, and then reports on revenue and ROI.

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Features

  • Third-Party Delivery

  • Online Ordering

  • Reservations

  • Point Of Sale

Marketing Tools

  • Email Campaigns - Custom segments are updated in real-time and trigger email automation.

  • SMS - Text guests after their order for feedback; use Bikkly Dashboard for real-time response.

  • Ad Campaigns - Download custom audiences from Bikky to target specific groups of guests.

Benefits

  • Centralized data for marketing purposes

  • Customer segments are created in seconds

  • Triggers fire off real-time campaigns

  • Each campaign has trackable ROI

  • Revenue is driven by target audiences

  • Convert third-party guests to direct

FAQ

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