2d - Configure Surcharges (Brink)
Updated over a week ago

Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:


A restaurant can choose to assign surcharges for delivery should they wish to split the cost of delivery fees, PPE, or expensive paper products.


Set Up Delivery Surcharges

Step 1: Begin by navigating to the account-specific URL to access the Brink Dashboard then click the Configuration drop-down > Settings Editor on the left-hand side of the screen.

Step 2: Locate Surcharge on the Settings Editor

Step 3: Add New Surcharge: “Delivery”

  • Name: Delivery Surcharge

  • Automatically Apply: leave unchecked

  • Surcharge Style: Service Charge

  • Method: Fixed Per Order

  • Prompt: checked

  • Amount: 0

Note: We set the fee to $0 so that we can send and override the amount using values that are set on the Lunchbox Admin Dashboard. Delivery charges can vary per order, and Brink will accept whatever dollar amount we send for the surcharge.

Step 4: Specify which Destination the Surcharge is assigned to by going to Valid Destination. Check Limit Destinations and check off the Destinations that you would like to apply this surchage to.

Step 5: Select OK when complete.

Step 6: Repeat the above process for each location being sent to Lunchbox

Step 7: Once completed, click Save at the top of the screen

Set Up Item Surcharges for Takeout and Dine In

Step 1: Begin by navigating to the account-specific URL to access the Brink Dashboard by clicking the Configurations drop-down > Settings Editor on the left-hand side of the screen.

Step 2: Click on the Items option in the left-hand menu

Step 3: Click the blue Add New Item button.

Step 4: Next set up the following item fields…

  • Name - Lunchbox (Dining Option) Surcharge

  • Description - Here you can choose to add details for internal purposes. These will not import to Lunchbox.

  • Active - Checked

  • Non-Revenue Item - Unchecked

  • Kitchen Name - Lunchbox Pickup Surcharge

  • Revenue Center - No Tax Items

  • PLU - Blank

  • Price - 0.00

  • Cost - 0.00

  • Price Level - Blank

  • Printer Group - None

  • Video Group - None

  • Modifier Tier - None

  • Type - None

  • Modifier Weight - Blank

  • Modifier Routing - Follow Parent Item

  • Ask Name - Checked

  • Ask Price - Checked

  • Free Modifier Substitution Limit - Unchecked

  • Clears All Modifier - Unchecked

Note: We set the fee to $0 so that we can send and override the amount using values that are set on the Lunchbox Admin Dashboard. Delivery charges can vary per order, and Brink will accept whatever dollar amount we send for the surcharge.

Step 5: Click the Blue OK Box at the bottom right-hand corner.

Step 6: Repeat the above process for each location being sent to Lunchbox

Step 7: Once completed, click Save at the top of the screen

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