Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:
A restaurant can choose to assign surcharges for delivery should they wish to split the cost of delivery fees, PPE, or expensive paper products.
Set Up Delivery Surcharges
Step 1: Begin by navigating to the account-specific URL to access the Brink Dashboard then click the Configuration drop-down > Settings Editor on the left-hand side of the screen.
Step 2: Locate Surcharge on the Settings Editor
Step 3: Add New Surcharge: “Delivery”
Name: Delivery Surcharge
Automatically Apply: leave unchecked
Surcharge Style: Service Charge
Method: Fixed Per Order
Prompt: checked
Amount: 0
Note: We set the fee to $0 so that we can send and override the amount using values that are set on the Lunchbox Admin Dashboard. Delivery charges can vary per order, and Brink will accept whatever dollar amount we send for the surcharge.
Step 4: Specify which Destination the Surcharge is assigned to by going to Valid Destination. Check Limit Destinations and check off the Destinations that you would like to apply this surchage to.
Step 5: Select OK when complete.
Step 6: Repeat the above process for each location being sent to Lunchbox
Step 7: Once completed, click Save at the top of the screen
Set Up Item Surcharges for Takeout and Dine In
Step 1: Begin by navigating to the account-specific URL to access the Brink Dashboard by clicking the Configurations drop-down > Settings Editor on the left-hand side of the screen.
Step 2: Click on the Items option in the left-hand menu
Step 3: Click the blue Add New Item button.
Step 4: Next set up the following item fields…
Name - Lunchbox (Dining Option) Surcharge
Description - Here you can choose to add details for internal purposes. These will not import to Lunchbox.
Active - Checked
Non-Revenue Item - Unchecked
Kitchen Name - Lunchbox Pickup Surcharge
Revenue Center - No Tax Items
PLU - Blank
Price - 0.00
Cost - 0.00
Price Level - Blank
Printer Group - None
Video Group - None
Modifier Tier - None
Type - None
Modifier Weight - Blank
Modifier Routing - Follow Parent Item
Ask Name - Checked
Ask Price - Checked
Free Modifier Substitution Limit - Unchecked
Clears All Modifier - Unchecked
Note: We set the fee to $0 so that we can send and override the amount using values that are set on the Lunchbox Admin Dashboard. Delivery charges can vary per order, and Brink will accept whatever dollar amount we send for the surcharge.
Step 5: Click the Blue OK Box at the bottom right-hand corner.
Step 6: Repeat the above process for each location being sent to Lunchbox
Step 7: Once completed, click Save at the top of the screen