Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:
Let’s learn how to mark an item or modifier out of stock in Toast.
Table of Contents
Lunchbox does not support qty depletion from Toast. If you set an item with a qty in Toast the order will mark as out of stock in Lunchbox.
Lunchbox by default imports item and modifier availability from Toast. Lunchbox has two ways to mark an item unavailable.
In Lunchbox using the Menus Tab>Edit Menu for a Location>Menu Items>Selecting the Green Bubble to Turn It Red will not set an item as out of stock in Lunchbox. Read below for more information
Using Lunchbox to Overwrite Menu Item Availability
There are two way to make an item locally out of stock in Lunchbox.
Supported Option 1: Mark the item or modifier as out of stock in Toast using the Toast Admin Dashboard or POS.
Supported Option 2: Marking an Item as Unavailable using the Unavailable Items Tab. This option will overwrite the menu item availability and cannot be overridden by Toast by marking the item in stock or out of stock
Unsupported Option 3: Using the Edit Menu Link and turning the green bubble red. You cannot override this feature by 86ing in Lunchbox when using the Menus Tab>Edit Menu for a Location>Menu Items>Selecting the Green Bubble to Turn It Red.
If you attempt to do this without 86ing it in toast the in stock value from Toast will set the item as available again in Lunchbox on the next menu sync.
Display Today's 86'd Menu Items for Future Ordering
This setting allows an item marked as out of stock in POS or unavailable in Lunchbox to be available for next-day or future ordering. This setting can only be adjusted by a Lunchbox Team Member. To enable this reach out to your Onboarding Manager or Support [email protected] and they can help implement the feature.
Once this setting is toggled on, it will apply across all menus. As of today, 2/12/24, we cannot apply this on individual menus. It will apply globally.
86'ing from a Toast device
A manager can 86 an item or modifier using the Quick Edit Mode from any Toast device and have the item mark as out of stock across Web, App and Order Aggregation. They no longer have to find a computer, log into Toast, and make updates to the menu in the middle of a rush when something goes out of stock.
Learn how to 86 an item in Quick Edit Mode in the following link or follow the steps below.
Step 1: Using a manager passcode, log into any Toast device.
Step 2: On the Order Screen, press and hold the button of the item or modifier that is out of stock to enter Quick Edit Mode.
Step 3: In the Inventory dropdown select Out of Stock and click Done
Step 4: The item you 86’d will now be unselectable with a zero in the corner
Step 5: To make an 86’d item available again, select In Stock on the Quick Edit screen and click Done
86’ing from Toast’s backend
You can 86 an item or modifier from Toast’s backend instead of from a Toast device.
Learn how to 86 an item from the backend in the following video or steps below.
Step 1: Navigate to Menus using the navigation on the left-side of the Toast Dashboard
Step 2: Select Advanced Properties.
Step 3: Select Inventory from the Show/Hide dropdown.
Step 4: From the Inventory column, type the number "0" to 86 the item.
In the screenshot below, we’re 86'ing Signature Nachos.
Step 5: Select Save and Publish for the changes to take effect.
Step 6: To add the item back into inventory, simply delete the "0" zero in the Inventory column.
86'ing a modifier
You can also 86 a modifier by using the arrow next to an item to access the modifier group and adding a "0" in the Inventory column.