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Apple Pay Overview (Help Center)
Jeiah Isles avatar
Written by Jeiah Isles
Updated over 2 months ago

Apple Pay Overview

Background

Apple Pay is a mobile payment and digital wallet service developed by Apple. It allows users to make online payments securely within apps using their Apple devices, with advanced security measures like tokenization and biometric authentication for convenience and privacy.

What is it

An Apple Pay integration for online ordering lets people use their iPhones or iPads to quickly and safely pay for things they buy on a website or app. They tap a button, use their fingerprint or face to confirm, and pay without typing in credit card details. This makes buying stuff online quicker and more secure. Available for:

  • Web & Mobile Web

  • App

  • Catering Web & Mobile Web

  • Catering App

Why use it

  • Simplicity: Customers can quickly complete orders without the hassle of typing in credit card information, leading to smoother and faster transactions.

  • Convenience: Using biometric authentication, such as Touch ID or Face ID, streamlines the checkout process, reducing friction and making it easier for customers to place orders.

  • Reduced Abandonment: A simplified checkout process reduces the likelihood of cart abandonment, boosting conversion rates and overall revenue.

  • Mobile-Friendly: As many customers use mobile devices for online ordering, Apple Pay integration caters to this preference, optimizing the experience for mobile users.

  • Competitive Edge: Providing Apple Pay as a payment option sets your restaurant apart from competitors and positions you as an innovative choice.

  • Faster Transactions: Quicker payments lead to shorter wait times for customers, improving overall efficiency during peak hours.

Release Date

  • 8/17/2023

Limitations

  • Lunchbox 2.0 Restaurant Partners

  • Currently only available with ParPay (Worldpay) Payment Processor OR Finix Payment Processor

  • No POS Limitations


Lunchbox 2.0 Configuration

Apple Developer Console Configuration

To enable Apple Pay, Lunchbox Support will need to enable Apple Pay Payment Processing in the Apple Developer Console. Contact them and let them know of your interest so this can be configured. Once you're set up, you can use the following steps to enable Apple Pay on your Web and Mobile ordering platforms.

Lunchbox Dashboard Web Configuration

Step 1: Navigate to your order site URL.

Step 2: Select “Jump To Admin”.

Step 3: Navigate to Design > Customize Web > Payment Options

Step 4: Toggle On Apple Pay and Click 'Save'

Lunchbox Dashboard App Configuration

Step 1: Navigate to your order site URL.

Step 2: Select “Jump To Admin”.

Step 3: Navigate to Design > Customize App > Payment Options

Step 4: Toggle On Apple Pay and enter the Merchant ID in “Merchant Identifier” (“merchant.com.lunchbox2") if it’s on our app store account). Once finished, Click 'Save'

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