Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:
A restaurant can choose to assign service fees per dining option should they wish to help cover the cost of costly delivery fees, PPE, or expensive paper products.
Creating a Delivery Service Fee
Delivery Fee Configuration (for Self-delivery or DaaS)
In order for NovaDine to pass down a Delivery Fee to your POS, you must create a Delivery Surcharge in Brink or the order will have an order total mismatch. For NorthStar to accept the delivery fee, it needs to be setup as a gratuity.
To create a Delivery Fee/Gratuity in NorthStar:
Step 1: Log in to ECM
Step 2: Go to Financial > Gratuities
Step 3: Choose Add Gratuity and ensure the settings below are in place for this gratuity:
Description
Gratuity Type: Manual
Settings:
Amount = 0.00
Dollar = Selected
Enable the Active checkbox
Enable the Allow user to change amount checkbox
Step 4: Select Save
Step 5: Navigate to the Sites drop-down, select Sites and Groups and deploy the changes