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2l - Enable Online Ordering (NorthStar)

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Written by Tommy Sardo
Updated this week

Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:


Enable Online Ordering

Site ID

To locate your Site ID in NorthStar:

Step 1: Log in to ECM

Step 2: Go to Sites > Sites and Groups

Step 3: Copy the Site ID for the applicable site

Step 4: Send the copied code to Lunchbox In the Configuration Workbook


Create an Access Token

To create an Access Token in NorthStar:

Step 1: Log in to ECM

Step 2: From the top navigation menu, navigate to Admin > Access Tokens

Step 3: Click Add New Token

Step 4: Add a Token Label for your token. This can be the name of the company that will use this token (Lunchbox).

Step 5: Click Create

    • A token–which looks like a random series of letters, numbers, and symbols–will be generated and the following message will display:

Step 6: Copy the Access Token and send to Lunchbox to provide access to your data labeled as Access Token in your Configuration Workbook

Step 7: Click Close to dismiss the window

    • The new access token will appear masked in the access tokens grid


Enable Online Ordering

To enable your restaurant for Online Ordering in NorthStar:

Step 1: Log in to ECM

Step 2: Go to Sites > Sites and Groups

Step 3: Edit Site by clicking the pencil icon

Step 4: Click Online Ordering Tab

Step 5: Select “Enabled for Online Ordering?”

Step 6: Enter the site’s public IP address under IP Address

    • This is the public IP address of the local server, usually at the restaurant

    • Using the public IP address requires that the site have port 8081 open on their NorthStar Order Entry server

Step 7: Click Apply to save the configuration


Enabling Integration for the Site

To make Online Ordering available in Web Ordering API on Northstar:

Step 1: Log in to ECM

Step 2: Go to Sites > Sites and Groups

Step 3: Click Integrations Tab

Step 4: Click Web Ordering API tab

Step 5: Select Enable Web Ordering

Step 6: Mark any Web Ordering Alternate Payment Options and Web Ordering Areas that will be used for online ordering as Available on this tab. At least one Web Ordering Alternate Payment Options and Web Ordering Areas will need to be selected as the Default

Step 7: Click Save to save the configuration and close the window

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