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1a - Request API Access Token & Web Ordering URL (NorthStar)

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Written by Tommy Sardo
Updated this week

Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:


After the Restaurant Partner has filled out the SOW. They must next reach out to their Implementation Project Manager and send over the Site ID, Access Token and web ordering URL so Lunchbox can be granted API access to their locations before onboarding. Without API access Lunchbox cannot begin the onboarding process for the partner.


Locating Your Site ID

To locate your Site ID in the ECM:

Step 1: Log in to ECM (Enterprise Content Management)

Step 2: Click the Blue Order Entry Box

Step 3: Click the Sites Dropdown > Sites and Groups

Step 4: Copy the Site ID for all applicable sites

Step 5: Send the copied code to Lunchbox Labeled as Site ID by location using the location Tab of the Configuration Workbook.


Locating Your Web Ordering URL

To locate your Web Ordering URL in the ECM:

Step 1: Log in to ECM (Enterprise Content Management):

Step 2: Click the Blue Order Entry Box

Step 3: Click the Sites Dropdown > Sites and Groups

Step 4: From the Sites Tab click the Pen Icon to the left of the Site Name.

Step 5: Click the Integrations Tab

Step 6: Click the Web Ordering API Tab

Step 7: Locate and Copy the Web ordering URL.

Step 8: Paste this into an email to your Onboarding Manager subject header (BRAND) - WEB ORDERING URL & ACCESS TOKEN. cc [email protected] as well. Before sending proceed to the next step of Generating Your Lunchbox Access Token.


Generating Your Lunchbox Access Token

To locate your Access Token in the ECM:

Step 1: Log in to ECM (Enterprise Content Management)

Step 2: Click the Blue Order Entry Box

Step 3: From the top navigation menu, navigate to Admin > Access Tokens

Step 4: Click Generate New Token

Step 5: Add Lunchbox to the token label field and click Create.

NOTE: A token–which looks like a random series of letters, numbers, and symbols–will be generated and the following message will display.

Step 6: Copy the Access Token and send to Lunchbox to provide access to your data labeled as Access Token.

Step 7: Click Close to dismiss the window. Paste this into an email to your Onboarding Manager subject header (BRAND) - WEB ORDERING URL & ACCESS TOKEN. cc [email protected] as well.

NOTE: The new access token will appear masked in the access tokens grid.

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