Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:
Configuring interface employees & interface terminals for ATO to use for BSL ordering
To create a job code specifically for use by interface employees:
To create an access level specifically for use by interface employees:
To create an interface employee to operate each ATO terminal:
Creating interface server/terminals for ATO to use for BSL ordering
To create an interface server:
To create an interface terminal:
Configuring interface employees & interface terminals for ATO to use for BSL ordering
ATO uses interface employees, interface job codes, and interface access levels to release future and online orders, and to facilitate driver assignment and dispatch in interface terminals.
This document assumes you already have a working version of Aloha Takeout on your system and that you already configured interface employees; however, if you have not, create one interface employee for each ATO terminal on your system.
Assign an interface job code with order entry capabilities and an interface access level with full access rights to each interface employee. After you create the interface employees, associate them to the corresponding interface terminal.
To create a job code specifically for use by interface employees:
It is necessary to create a job code specifically for use by interface employees, if you have not already configured an interface job code for use with another Aloha product. You can share interface job codes across Aloha products.
Select Maintenance > Labor > Jobcodes.
Click New.
Type a name for the job code, such as ‘INT ATO.’ Note: The character space is limited.
Type a description for the job code, such as ‘Int Jobcode.’
Under the ‘Time and Attendance’ group bar, select Shift required to clock in/out.
Select Exclude from Labor Scheduling.
Select the Order Entry tab.
Figure 1 Job Codes - Order Entry Tab
Under the ‘Order entry’ group bar, select Order entry.
Select Interface.
Select Tables and tabs from the ‘Check type’ drop-down list.
Select Exclude Takeout employees from checkout restriction.
Select the Financials tab.
Under the ‘Financial’ group bar, select Self banking.
Leave all remaining options as their default values unless otherwise instructed.
Click Save and exit the Jobcodes function.
Continue to the next procedure.
To create an access level specifically for use by interface employees:
It is necessary to create an interface access level only if you have not already configured an interface access level for use with another Aloha product. You can share interface access levels across Aloha products.
Select Maintenance > Labor > Pos Access Levels.
Click New.
Type a name for the access level, such as INT Access. Note: The character space is limited.
Select all available options. Typically, an interface employee has full access unless otherwise instructed.
Click Save and exit the Pos Access Levels function.
Continue to the next procedure.
To create an interface employee to operate each ATO terminal:
Select Maintenance > Labor > Employees.
Click New.
Type a name for the interface employee, such as ‘INT Emp1,’ to represent this interface employee operates ATO terminal 1.
Select the Jobcodes tab.
Figure 2 Employees - Jobcode Tab
Under the ‘Jobs’ group bar, click Add to add a new row.
Select the job code you created for interface employees from the ‘Jobcode’ drop-down list.
Select the access level you created for interface employees from the ‘Access level’ drop-down list.
Leave all remaining options for the Employee function as their default unless otherwise instructed.
Click Save.
Repeat this procedure and create an interface employee for each ATO terminal.
Exit the Employees function.
Creating interface server/terminals for ATO to use for BSL ordering
Aloha Takeout uses interface terminals to interact with order entry terminals, in combination with interface employees and job codes, to monitor and manage customer records and orders. The system uses a virtual server (interface server) and virtual terminals (interface terminals), both defined in the Terminals function, to display in Aloha Takeout.
You must also create an interface terminal for NCR BSL ordering. Associate the virtual employee you created in the prior section, to operate Aloha Takeout, with the virtual terminal you are about to create. The interface host for each interface terminal is the interface server. The interface server runs the instance of Iber.exe or iberqs.exe without a user interface on the Aloha BOH site controller. Once you establish that relationship, orders can appear in Aloha Takeout.
To create an interface server:
Select Maintenance > Hardware > Terminals.
Click New.
Figure 3 Interface Server
Type a name for the interface terminal, such as ‘Int Server.’ Note: The character space is limited.
Under the ‘Applications’ group bar, select POS.
Under the ‘Settings’ group bar, select Radiant from the ‘Model’ drop-down list.
Select Interface server from the ‘Function’ drop-down list.
Under the ‘Other’ group bar, select the appropriate revenue center. This is a required entry.
Select an order entry queue from the ‘Terminal queue’ drop-down list. This is a required entry.
Leave all other default values unless otherwise instructed.
Click Save.
Continue to the next procedure.
Once you create the interface server, you create an interface terminal for each terminal that submits orders in Aloha Takeout. Here, you associate the interface server with each interface terminal, as well as the corresponding interface employee.
To create an interface terminal:
While still in the Terminals function, click New.
Figure 4 Interface Terminal
Type a name for the interface terminal that relates to the interface employee, such as ‘Term 1.’ Note: The character space is limited.
Under the ‘Applications’ group bar, select POS.
Under the ‘Settings’ group bar, select Radiant from the ‘Model’ drop-down list.
Select Radiant Interface terminal from the ‘Function’ drop-down list. This is especially needed if you use ATO Order Manager.
Select the interface server you created in the previous procedure from the ‘Interface host’ drop-down list.
Under the ‘Aloha Takeout’ drop-down list, select the corresponding interface employee you created above from the ‘Interface employee’ drop-down list.
Under the ‘Other’ group bar, select the appropriate revenue center. This is a required entry.
Select an order entry queue from the ‘Terminal queue’ drop-down list. This is a required entry.
Leave all other default values unless otherwise instructed.
Click Save.
Repeat this procedure for each interface terminal.
Exit the Terminals function.