Mini-marketplace is a platform built to manage multiple kitchens that have different virtual brands or concepts, giving a guest the ability to order from multiple cuisines at one time. Let's take a look at the product.

Feature Content:

Feature Overview

Solutions Guide

Performing Location or Brand Search Process

86ing Items Process

Turning On/Off Locations Process

Turning On/Off Location Brand Process

Adjusting Kitchen Location Hours Process

Creating Admins Process

Turning Brand Offline Process

FAQ

Glossary

Step 1: In the Marketplace Admin, use the dropdowns at the top of the page to search, which is broken down in two ways:

Search by Location

Search by Brand

Best Practice: To navigate to an item or modifier, start from the Menus section and navigate to the groups, items, or modifier options.

Step 1: After selecting a brand from the dropdown menu (Reference: Performing Location or Brand Search Process), use the Marketplace Admin navigation panel to select the Menus option, which is under Menu Entities. All menus available for the selected brand will be displayed:

Step 2: All available menus will have the toggle switch turned on (i.e., blue); unavailable menus will have the toggle switch turned off (i.e., gray). You can click on the name of any available menu to see different options:

Step 3: Clicking on a menu will display the following:

After making any changes, don’t forget to Save.

Step 4: Within the Menu Groups section, you can click on the desired Menu Group, which will open options for that item. The following items are available:

After making any changes, don’t forget to Save.

Step 5: After clicking on the desired Group Item (e.g., Impossible Classic Burger), the following Group Items options are available:

After making any changes, don’t forget to click Save.

Step 6: After clicking on an option from the Item Options section, information is displayed for you. From here, you can click on the Schedule Availability button to have a window swing in from the right with options:

Step 7: After the Schedule Availability window swings open, the following steps are available to modify all needed options:

After making any changes, don’t forget to click Save.

Step 1: After logging in, use the Marketplace Admin navigation panel to select Kitchens. A list of the marketplace’s kitchens will be displayed:

Step 2: Select a location from the list to see detailed information for that particular kitchen, such as:

Step 3: In the Location Status section, to turn on/off the currently displayed location, the following options will be disabled:

NOTE: Leave the Location Status toggle switch on.

Step 4: Locations are off when the slider is gray (i.e., Inactive) and locations are on when the slider is blue (i.e., Active).

Step 5: HOLIDAY HOURS: The Holiday Hours menu item does not appear on the Marketplace level; the Holiday Hours must be adjusted on each restaurant group level by selecting the restaurant group from the dropdown, which will present the existing Holiday Hours, the Holiday Hours menu item, and the ability to add hours (e.g., the Add New Holiday Hour button).

Step 1: After selecting a brand from the dropdown menu (Reference: Performing Location or Brand Search Process), use the Brand Admin navigation panel to select the Locations. All of the Brand’s locations will then be displayed:

Step 2: Select a location from the list to see detailed information for that particular Brand, such as:

Step 3: From here, you can toggle the Location, Delivery & Pickup Status to Inactive and save to turn off that Brand’s Location page.

Step 1: After selecting a brand from the dropdown menu (Reference: Performing Location or Brand Search Process), you can then access Groups and Brands by selecting the Kitchens menu option, which will show all visible locations.

Step 2: Select a location from the list to see detailed information for that particular kitchen, such as:

Step 3: In here, only the Operating Times can be changed and saved; menus cannot be changed in this section.

Step 1: After selecting a brand from the dropdown menu (Reference: Performing Location or Brand Search Process), click on the Admins link in the Marketplace Admin navigation panel. The following options are available:

Step 2: Clicking the Create New Admin button opens a swing-out window with available options to create a new Administrator.

NOTE: In the example provided, Reef Admin is selected as the Role; also, it is important to select the Authorized Locations below the Role field.

Step 3: Once the necessary information is filled out for your new Admin, click Create and your new Admin will be created.

NOTE: You will need to share the login information with that new individual or group.

Step 1: After selecting a brand from the dropdown menu (Reference: Performing Location or Brand Search Process), you can then access Groups and Brands by selecting the Locations menu option, which will show all visible locations:

Step 2: Select a location from the list to see detailed information for that particular kitchen, such as:

Step 3: In the Operating Times section, brands can have their time adjusted to reflect any offline needs.

After making any changes, don’t forget to click Save.

NOTE: Upsells can be cross-brand, but they cannot be set at the Marketplace level. Upsells have to be set on each individual brand level.

Step 1: In the Lunchbox Admin Dashboard, use the Brand dropdown to select the brand that the upsell must be set up for.

Step 2: Navigate to the Upsells menu item.

Step 3: Select the Create button.

Step 4: Menus will appear from all of the selected brand's restaurant groups.

NOTE: You can only add upsells to the menu that corresponds to the currently selected restaurant group. If you don't, the Checkout button will appear white and not allow you to checkout.

Step 5: In order for sales to be properly configured, you must ensure that you only select menu items that are not a secondary menu option for the brand. The process, from this point, can be continued by using the Creating Upsells article.