Lunchbox Order Aggregation
Proprietary Product of the Lunchbox Restaurant Technology Suite
Manage all your online ordering platforms seamlessly with Lunchbox's aggregation service.
Order Aggregation connects with 3PD (third-party delivery) Marketplaces such as UberEATS, Doordash & Grubhub to transfer data such as Menus, Location Info, Business Hours, Prep Times and Order Throttling Rules. Better yet, some of our POS Integration connections allow clients to perform many of these functions directly in the POS.
Managing Order Aggregation with Lunchbox simplifies menus and order operations for our Restaurant Partners.
With Lunchbox Order Aggregation, restaurants are enabled to dramatically increase their off-premise order revenue through the following product features:
Product Feature | How It Works | Benefits for Restaurant Operators |
Direct Marketplace Updates | Update all marketplace menus and prices in real-time, including 86’d items, through the restaurant’s POS system(s). |
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Automated Business Hours | Business hours, seasonal hours, and temporary closures are automatically uploaded and updated across 3rd-party marketplaces. |
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Menu Price Uplift | With Lunchbox you have the ability to make up the margin spent on costly 3PD fees by negotiated marketplace rate by location. |
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Smart Menus | Deploys unique ‘Smart Menu’ technology that automatically adapts POS menus to 3rd-party menu structures/features and limitations. |
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Order Throttling | Control how many orders can be placed based on order volume, time of day, or dollars spent on a store-by-store basis. |
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Optimized Order Management | Orders are held and then sent to the restaurant’s POS system(s) ‘just in time’ for optimal driver pick-up timing. |
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Limitations
Canceling or Voiding an order on the 3PD Marketplace does not import into Lunchbox. Orders must be canceled on all three platforms: the 3PD Marketplace, Lunchbox, and POS.
We do not currently support self-delivered Marketplace Orderinghttps://app.clickup.com/t/86a4p0f8j
We do not currently automatically overwrite Marketplace Takeout Pricing (A dev escalation would be required to achieve this for DoorDash. Ubereats would need to be manually adjusted.)
If you have menus overridden to close on certain days on the online menu, we cannot override these settings. You would need to uncheck and remove any daily closure overrides.
We do not have the ability to remove other integration menus from the ordering platform. You would need to contact Marketplace Support to remove old menus. This can be done on the day of launch to avoid order failure.
We do not have the ability to remove the previous aggregator's connection to the marketplace. It is important to remember to reach out to both the previous aggregator and the marketplace to remove the previous integration. Failure to do this could lead to order failures.
We do not have the ability to send more than one menu to each 3PD Marketplace by location by marketplace. Currently being worked on for DoorDashhttps://app.clickup.com/t/9010016731/LBX-17164
Learn more about Lunchbox Order Aggregation.