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Sign-in and Forgot Password
Sign-in and Forgot Password
Jeiah Isles avatar
Written by Jeiah Isles
Updated over 10 months ago

Signing In and Recovering a Password

Access to the Lunchbox Admin Dashboard is provided as a means to allow you access to all features and functions available to your restaurant. This article explains different methods of how to sign in to the Lunchbox Admin Dashboard as well as how to recover a forgotten password.

Feature Content:

How to sign in to the Lunchbox Admin Dashboard

Step 1: Visit the website directly at admin.lunchbox.io; you will be allowed to enter your email and password for the admin account that was created for you.

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NOTE: If you need an account created for you, reach out to the Owner or Technical representative of your organization, where they can follow [these instructions for creating a new Admin account.]

Step 2: If you’ve correctly entered your email and password, select the Login button on the Admin Dashboard sign-in page and you’ll be taken to your Admin Panel Dashboard Homepage.

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How to recover a forgotten password

Step 1: If you have an account and have forgotten your password, you may select the Forgot Password link on the Login screen, and follow the steps written out for you to reset your password.

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Step 2: On the window that appears, you input your email address and select the Send Code button to have a code emailed to you. It will allow you to reset your password.

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Step 3: Check your email inbox, as well as your spam or junk folder, for the password reset email. Follow the instructions within the email to reset your password.

Step 4: After resetting your password, try logging in again with your new credentials.

Unable to Log In After Password Reset

If you are experiencing difficulties logging in after attempting to reset your password, try clearing your cache and cookies. Sometimes your browser may have stored outdated information that could interfere with the login process. Then retry the password reset process as detailed in the previous section.

If you continue to face issues after following the above steps, please do not hesitate to contact our support team at [email protected].

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