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LB 2.0 Sign-in and Forgot Password
LB 2.0 Sign-in and Forgot Password

Disclaimer: This article is for Lunchbox 2.0 customers only.

Updated over a week ago

Signing In and Recovering a Password

Access to the Lunchbox Admin Dashboard is provided as a means to allow you access to all features and functions available to your restaurant. This article explains different methods of how to sign in to the Lunchbox Admin Dashboard, as well as how to recover a forgotten password.

How to sign in to the Lunchbox Admin Dashboard

Step 1: Visit the restaurant website directly (i.e., order.doughnutplant.com) and hit log in on the top right.

Step 2: type in your email and password.

NOTE: If you need an account created for you, reach out to your organization's Owner or Technical representative, where they can follow [these instructions for creating a new Admin account.]

How to recover a forgotten password

Step 1: If you have an account and have forgotten your password, you may select the Forgot Password

Step 2: On the window that appears, input your email address and select the reset password

Step 3: Check your email inbox and your spam or junk folder for the password reset email. Follow the instructions within the email to reset your password.

Step 4: After resetting your password, try logging in again with your new credentials.

Unable to Log In After Password Reset

If you are experiencing difficulties logging in after attempting to reset your password, try clearing your cache and cookies. Sometimes, your browser may have stored outdated information that could interfere with the login process. Then, retry the password reset process as detailed in the previous section.

If you continue to face issues after following the above steps, please do not hesitate to contact our support team at [email protected].

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