Disclaimer: This article is for Lunchbox 2 Enterprise customers only. If your dashboard header looks the same as below, you are in the right place:
Revel Tax Support
Lunchbox relies on Revel as the source of truth for taxes. With this in mind, we recommend reviewing your tax rates across your locations ahead of onboarding to ensure that the rates are up-to-date. This will ensure that Lunchbox reflects the correct tax amount on your guests' orders.
Supported Tax Rate Settings
The following Revel Tax Features are supported with the Lunchbox Integration.
Prevailing Taxes are Supported
This is the tax rate applied to products which have no special tax configuration. If your business uses a single tax rate with no qualifiers (such as tax tables).
Step 1: Click Products>Taxes>Advanced Tax Settings
Step 2: Next click the Pen Icon next to Prevailing Tax.
Step 3: From this screen make sure that any taxes that need to be used in Lunchbox are checked off. If these are not properly configured orders will fail send to POS with improper tax rate application.
Tax Groups are Supported
Prevailing Tax Groups
Untaxed Groups
Important: When building Tax Groups click into the Pen and make sure that the tax rate is...
Active - Checked
Has the necessary items - Checked
Has the Appropriate Taxes - Checked
Once complete be sure to Save and Publish to all affected locations.
Individual Taxes are Supported
Step 1: Click Products>Taxes>Advanced Tax Settings
Step 2: Next click Individual Taxes
Service Type Based Taxes
Example: Doordash Only
Step 1: Click Products>Taxes>Advanced Tax Settings
Step 2: Next click Individual Taxes
Step 3: Next click the Pen Icon
Step 4: Next make sure the necessary Order Type is added to the Tax Rate.
Note: When left blank this will apply the tax rates to all order types.
Unsupported Tax Rate Settings
Flat Tax Rates are NOT Supported