To ensure that payment information is accounting properly, compare financial reports between Lunchbox and the Payment Dashboard. In this article, we’ll take a look at the reports that ensure that Transactions and Deposits are matching between the 2 systems.

To pull Transactions from Lunchbox, you’ll need the “Credit Card Detail” Report.

Step 1: Navigate to the Lunchbox Admin and log in.

Step 2: Navigate to Reporting.

Step 3: Select the Location you would like to pull the reports for.

Step 4: Select the Date you would like to pull the reports for.

Step 5: Click View to pull to launch the report.

Step 6: When the report populates, you’ll be able to see each transaction for the day, broken up by the payment type (Mastercard / Visa, Amex / Discover, Other Payments [i.e. Gift Cards and House Accounts] and displaying:

To pull Transactions from the Payments Dashboard, navigate to Transactions > Payments and you'll be able to filter and find each transaction in a matter of seconds after it's been made:

To pull Deposits from Lunchbox, you’ll need the same “Credit Card Detail” Report you pulled for Transactions. To get there,

Step 1: Navigate to the Lunchbox Admin and log in.

Step 2: Navigate to Reporting.

Step 3: Select the Location you want to pull the reports for.

Step 4: Select the Date you want to pull the reports for.

Step 5: Click View to pull to launch the report:

Step 5: When the report populates, you’ll be able to see each credit card transaction for the day, displaying:

Step 6: For reconciliation purposes, you’re going to need the Grand Total and if there are “Other Payments” (for things such as Gift Cards, Loyalty & House Accounts), subtract that from the Grand Total to calculate the total needed to compare to the Payment Provider.

To pull Transactions from the Payment Dashboard, navigate to Payouts > Merchant Deposits and you'll be able to filter and find each Deposit, which is about 2 days behind the Credit Card Detail Report in Lunchbox: