Table of Contents
Transactions
Includes Payments, Authorizations and Refunds.
Info: Navigate to the Finix docs for more details on viewing Transactions
Payments
Payments include credit and debit card sales, captures, and eChecks (ACH).
Info: Navigate to the Finix docs for more details on viewing Payments
Authorizations
Authorizations are temporary holds on cards verifying the availability of funds to complete transactions. Authorizations can be captured or voided.
Info: Navigate to the Finix docs for more details on viewing Authorizations
Refunds
All refunds and reversals for eChecks and credit and debit card sales.
Info: Navigate to the Finix docs for more details on viewing Refunds.
Note: Refunds are performed in Lunchbox: Link
Payouts
Includes Settlements and Deposits.
Info: Navigate to the Finix docs for more details on viewing Payouts
Settlements
Settlements batch all the transactions, refunds, and adjustment transfers that have been processed.
Deposits
Deposits are payouts sent to merchants.
Exceptions
Exceptions include Disputes and ACH Returns
Disputes
Disputes (also called chargebacks) get created when a buyer protests a charge on their statement with their issuing bank.
Info: Navigate to the Finix docs for more details on managing Disputes
ACH Returns
An ACH return indicates the original ACH payment by the buyer did not succeed.
Info: Navigate to the Finix docs for more details on managing ACH Returns
Company
Manage your company account and settings.
This includes:
Business Info
Team
Payment Instruments
Merchants
Compliance
Exports
A table of recently initiated exports.
Info: Navigate to the Finix docs for more details on managing Exports
Settings
Manage your Finix-wide profile, plus change notification settings and view your permissions specific to this dashboard.
Profile
Permissions
Logout
In the top right of the screen, you will see an icon that you can use to log out of your profile.