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LB 2.0 Operate: Business Hours - Override Hours
LB 2.0 Operate: Business Hours - Override Hours
Jeiah Isles avatar
Written by Jeiah Isles
Updated over 3 months ago

Introduction

Whether you are temporarily closing a location early for a holiday, closing multiple locations for an entire day, and/or enabling a menu for a certain time period or running a special, Override Hours will allow you to easily manage your locations' temporary hours.


WARNING: Override hours are not meant to be used to extend business hours. Override hours only work if you are shortening or closing the store. To extend business hours update each menu's hours individually.

Any changes made at the store level will override any settings made at the Corporate Level. Additionally, If you are setting up Override Hours on a Global level, it will affect all stores in your group.


Override Hours

Use Override Hours to schedule Holiday Hours or temporary closures.

NOTE: Override Hours only need to applied to a single menu and it will apply to all menus.

1. Select Override Hours

Override Hours can be applied at a local or global by selecting or de-selecting a location

2. View Override Hours

If there are any Override Hours created for a location or on a global level, they would be visible as soon as you select Override Hours.

3. Create Override Hours

To create Override Hours on a local level, click "+Set Local Override Hours".

If no location is selected this will show "+Set Global Override Hours"

4. Select a Date or Date Range

When the Override Hours editor opens, select the date or date range you would like to apply override hours. (You would use a date range for multiple days that have adjusted hours such as Christmas Eve & Christmas if your restaurant is planning on closing for multiple days in a row.)

5. Select Menu

Similar to Menu Hours, Override Hours need to be applied to a menu to allow for increased flexibility.
โ€‹REMINDER: Setting Override Hours is only required for one menu and it will apply to all of them.

6. Select Date

Select the date for the Override Hours. If you are creating Override Hours for a date range, select the start and end date.

7. Select Times

Select whether you want to close for entire day or use a different start (open late) and/or end time (close early).

8. Save New Override Hours

When you applied the above information, click "Save" to put your Override Hours into effect.

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