Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:
Override Hours Overview
This guide will show you how to update your store’s opening and/or closing hours for a specific date if they differ from your normal hours or close your store for an entire day.
Introduction
Whether temporarily closing a location early for a holiday, or closing multiple locations for an entire day, Override Hours will allow you to manage your locations' temporary hours easily.
WARNING: Override hours are not meant to be used to extend business hours. Override hours only work if you are shortening or closing the store. To extend business hours update each menu individually.
Any changes made at the store level will override any settings made at the Corporate Level. Additionally, If you are setting up Override Hours on a Global level, it will affect all stores in your group.
Create Override Hours
To update hours or close a store (or all stores) on a certain date please follow the below steps:
Step 1: Navigate to the Business Hours tab of the Management Dashboard:
Step 2: Select the store location from Store Search -or- leave all locations unselected (to change hours globally using Global Hours Editor):
Step 3: Navigate to the Override Hours subtab and select 1 menu for the store you would like to temporarily override hours for:
Note: This change will affect all menus.
Step 4: Select Override Hours options as needed:
Single Date or Date Range?
Date?
Closed for the entire day?
Start & End Time (if not closed for the entire day)
Step 5: Once selections are made, click Set to put these Override Hours in effect.
Step 6: You will now see those dates and hours under Current Overrides in the Override Hours subtab:
FAQs
Are you able to change or update Override Hours after they’ve been set?
No. You would have to create a new set of Override Hours to offset what has already been set up.
Are you able to set business override hours for a one menu?
No. Changes made to override hours will affect all menus linked to a specific location.
Benefits
Set up limited-time holiday/seasonal hours
Easily adjust hours of operations for short periods of time (ex: displaying as closed on the day of Thanksgiving)