Overview
Rewards page customization brings control over displaying the Reward page and its content. In this article, we'll cover functionality that is controlled via the Admin dashboard and how applied changes reflect on the web ordering platform.
Navigation
To access the Rewards page settings, log in to the client Admin dashboard and
Select Design from the left sidebar
Select Mobile Apps
Select Rewards Page
Display Rewards Page
This setting controls whether the Rewards page is shown on the web ordering platform. The client must have an active loyalty program to enable the option.
Toggle set to Active: The Rewards page is displayed. We can optionally upload a background photo
Toggle set to Inactive: The Rewards page is hidden.
If the Display Rewards Page toggle is inactive in the Admin Dashboard, then there is no access to the Rewards page via the mobile app
To show the Rewards page on the Web ordering platform:
| Users can view the Rewards page and view the listed content, such as loyalty points balance (current points and optionally lifetime points), available rewards, perks, and tiers.
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Rewards Background Image requirements:
Accepted File Formats: JPG, JPEG, PNG, SVG. WEBP, GIF
File Size Limits: up to 2MB
Dimensions (recommended): 1200X350, max 2000 x 1000
If the image is not the recommended dimensions, images will be centered and cover their containers
Display Perks
To display perks on the web:
Set the Display Perks toggle to active
Select Save
The Perks section will be displayed on the Rewards page, under the current Tier
Display Secondary button
This setting will display a button in the rewards page. You can use it to send the user to a specific page on your website.
Set the toggle Display Secondary button to active
Enter Secondary Button Text
Enter Secondary button URL destination
Select Save
On the Rewards page, we can see the Secondary button that can take the customer to the designated destination. Also, the Start Order button is always present by default.
Hide Lifetime Points
This setting will hide the Lifetime Balance section. To hide them:
Set the Hide Lifetime Balance toggle to active
Select Save
The Lifetime points won't be shown on the web ordering platform. However, if the client uses a conversion-based system, the LT balance won't be visible. The LT points are only visible when the chain has a Tier or Bank loyalty system configured.
Display Anniversary Date
To show the Sign Up Date (anniversary date),
Set the toggle Display Anniversary Date to active
Select Save
This setting will display the Anniversary Date (the Sign Up Date) of the customer at the bottom of the Rewards page
Hide Tiers
To hide tiers,
Set the Hide Tiers toggle to active
Select Save
This setting will hide all Tiers, including the user’s current Tier and its details, directly on the Rewards page. If disabled, it’s recommended to present this information under a secondary button, such as ‘Learn More’ or within the Terms & Conditions page.
Destination URL when guest clicks on Button Text









