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Coupon / Discount Examples
Coupon / Discount Examples
Updated over a week ago

Disclaimer: This article is for Lunchbox 2 Enterprise customers only. If your dashboard header looks the same as below, you are in the right place:

Coupon / Discount Examples Overview


The following reviews a number of coupons and discounts, how they are used, and how they are configured.


Table of Contents


Deduct Percentage of Order Subtotal

To create a Deduct % of Order Subtotal coupon:

Step 1: Enter the required information into the Coupon section (If you are a POS chain, you must enter the POS Reference in order for the coupon to be passed down correctly)

Step 2: In the Value section, you will need to enter the following:

  1. Coupon Type: Deduct Percentage

  2. Amount: Enter the percentage that you wish to deduct

Note: When entering values, be sure to use decimal points. DO NOT use symbols (e.g. $, %). Ex: 10% would be entered as 10.00.Enter any restrictions that you wish to apply to the coupon in the Limits section.

Step 3: Enable checkboxes for any necessary options in the following categories:

  • Miscellaneous: Refer to OTHER Coupon Details for detailed information about each selection

  • Service Types: Select any or all service types that this coupon should be available for

  • Modes: Select any or all Modes that this coupon should be available in

Note: Banks are not needed for this coupon type because it isn’t exclusive to certain items/categories.

Step 4: Click Add Coupon to create the coupon


Deduct Dollar Amount from Order Subtotal

To create a Deduct $ from Order Subtotal coupon:

Step 1: Enter the required information into the Coupon section (If you are a POS chain, you must enter the POS Reference in order for the coupon to be passed down correctly)

Step 2: In the Value section, you will need to enter the following:

  1. Coupon Type: Deduct Dollar Amount

  2. Amount: Enter the dollar amount that you wish to deduct

Note: When entering values, be sure to use decimal points. DO NOT use symbols (e.g. $, %). Ex: $5 would be entered as 5.00.

Step 3: Enter any restrictions that you wish to apply to the coupon in the Limits section

Step 4: Enable checkboxes for any necessary options in the following categories:

  1. Miscellaneous: Refer to OTHER Coupon Details for detailed information about each selection

  2. Service Types: Select any or all service types that this coupon should be available for

  3. Modes: Select any or all Modes that this coupon should be available in

Note: Banks are not needed for this coupon type because it isn’t exclusive to certain items/categories.

Step 5: Click Add Coupon to create the coupon


Free Item with Purchase (with Excluded Item)

To create a Free Item with Purchase coupon:

Step 1: Enter the required information into the Coupon section (If you are a POS chain, you must enter the POS Reference in order for the coupon to be passed down correctly)

Step 2: Skip over the Value section, as we will be adding bank items that define discount information

Step 3: Enter any restrictions that you wish to apply to the coupon in the Limits section

Step 4: Enable checkboxes for any necessary options in the following categories:

  • Miscellaneous: refer to OTHER Coupon Details for detailed information about each selection

  • Service Types: select any or all service types that this coupon should be available for

  • Modes: Select any or all Modes that this coupon should be available in

Step 5: Click Add Coupon to create the coupon:

Step 6: Scroll down to the Banks section at the bottom of the page to create a coupon bank for the Discounted Item by clicking Add Coupon Bank:

Step 7: Update the coupon bank information for the items that the customer must purchase in order to receive the discount

  • Quantity: Number of the free items given away with purchase, which in this case is 1 (if this was a coupon for a free drink with purchase of a sandwich, you would have to create another bank item that contained the sandwiches to make it a required purchase)

  • Name: The name you would like to give to the coupon bank for your reference

  • Coupon Bank Type: Deduct Percentage

  • Amount: 100.00

Note: Refer to Coupon Banks for additional information on creating and managing banks

Step 8: Click Update to create the bank. You will be taken back to the main coupon screen where there will be a warning that banks are attached to the coupon that do not contain any items

Step 9: Scroll down to the Banks section at the bottom of the page and click on the bank name that you just created to add categories/items

Step 10: Click New Bank Item to create a new bank item

Step 11: In the example, the fountain drinks category in a medium size is added to the coupon bank, since this is the free item

Step 12: Click Add Coupon Bank Item

Step 13: The coupon does not apply to one item from the fountain drinks category (Sweet Tea), so that item needs to be excluded. To do this, click New Bank Item

Step 14: Since this exclusion is item specific, click Use Item Browser

Step 15: Search for the item by any one or combination of the following filters:

  • Category: choose the category that contains the item that needs to be excluded

  • Item Name: enter the full or partial item name

  • Active Only: check to return only items that are currently marked as active in your menu

Step 16: Click Filter... to narrow down the item results based on your filters chosen above

Step 17: Locate the item and click the checkbox to the left of the item name that you wish to exclude

Step 18: Click the checkbox under the Exclude column to the right of the item that you wish to exclude

Step 19: Click Add to add the excluded item to the coupon item bank:

Step 20: The excluded item will now be displayed in the Coupon Bank and the coupon is now ready to test:

Note: It is recommended that you test the coupon each step of the way on the front end. This way you can fix any issues before you get to the end. Otherwise, it will take a long time to determine where the error lies as there will be a lot more variables


BOGO Free

In the example below, the customer is offering a BOGO Free deal on Combo Meals with the BOGODeal Coupon Code

To create a ‘BOGO’ coupon:

Step 1: Enter the required information into the Coupon section (If you are a POS chain, you must enter the POS Reference in order for the coupon to be passed down correctly)

Step 2: Skip over the Value section, as we will be adding bank items that define discount information:

Step 3: Enter any restrictions that you wish to apply to the coupon in the Limits section

Step 4: Enable checkboxes for any necessary options in the following categories:

  • Miscellaneous: refer to OTHER Coupon Details for detailed information about each selection

  • Service Types: select any or all Service Types that this coupon should be available for

  • Modes: select any or all Modes that this coupon should be available in

Step 5: Click Add Coupon to create the coupon:

Step 6: Scroll down to the Banks section at the bottom of the page to create a coupon bank for the Qualifier Item by clicking Add Coupon Bank

Step 7: Update the coupon bank information for the Qualifier Item(s) (Required Item)

  • Quantity: number of the Qualifier Item(s) that must be purchased in order to receive the discount, which in this case is 1 Combo Meal (if this was a coupon for Buy 2 Get 2 Free, you would enter 2 since the customer would have to buy 2 Combos to get the deal)

  • Name: The name you would like to give to the coupon bank for your reference

  • Coupon Bank Type: leave blank

  • Amount: leave blank

Note: Refer to Coupon Banks for additional information on creating and managing banks

Step 8: Click Update to create the bank and you will be taken back to the main coupon screen

Step 9: Scroll down to the Banks section at the bottom of the page and click on the bank name that you just created in Step 7 to add categories/items

Step 10: Click New Bank Item to create a new bank item

Step 11: In this example, we added the Combo Meals category to the coupon bank, since any item from this category can be purchased in order to receive the free item with coupon. If the coupon was for a specific item (Ex: buy one black bean burrito and get one free), you would Use Item Browser to locate the appropriate item.

Step 12: Once you have the correct items/category selected, click Add Coupon Bank Item and you will be returned to the Coupon Bank screen

Step 13: Click Cancel to return to the main Coupon Screen

Step 14: Scroll down to the Banks section at the bottom of the page to create a coupon bank for the Discounted Item by clicking Add Coupon Bank

Step 15: Update the coupon bank information for the Discounted Item(s) (Free Item)

  • Quantity: number of the Discounted Item(s) that the customer will receive with the promo, which in this case is 1 free Combo Meal (if this was a coupon for Buy 2 Get 2 Free, you would enter 2 since the customer would get 2 Combos for free with the purchase of the Qualifier Items)

  • Name: the name you would like to give to the coupon bank for your reference

  • Coupon Bank Type: Deduct Percentage

  • Amount: 100.00

  • Lowest Price First: check this box to make the lowest priced combo item the free item

Step 16: Click Update to create the bank and you will be taken back to the main coupon screen:

Step 17: Scroll down to the Banks section at the bottom of the page and click on the bank name that you just created to add categories/items

Step 18: Click New Bank Item to create a new bank item

Step 19: For this example, we added the Combo Meals category to the coupon bank, since any item from this category can be the Discounted Item. If the coupon was for a specific item (Ex: buy one black bean burrito and get one free), you would Use Item Browser to locate the appropriate item

Step 20: Click Add Coupon Bank Item and you will be returned to the Coupon Bank screen:

Step 21: The Discounted Item(s) will now be displayed in the Coupon Bank and the coupon is now ready to test

Note: It is recommended that you test the coupon each step of the way on the front end. This way you can fix any issues before you get to the end. Otherwise, it will take a long time to determine where the error lies as there will be a lot more variables.


Auto-Apply Fixed Price

Let’s say you want to run a promotion for ‘Choose 2’ (any two small subs for $5). You don’t want customers to have to enter a promo code to redeem this offer, so you want to make it Auto-apply. To create an auto-apply fixed price coupon:

Step 1: Enter the required information into the Coupon section (If you are a POS chain, you must enter the POS Reference in order for the coupon to be passed down correctly)

Step 2: In the Value section, you will need to enter the following:

  • Coupon Type: Fixed Price

  • Amount: 5.00

Step 3: Enter any restrictions that you wish to apply to the coupon in the Limits section

Step 4: Enable checkboxes for any necessary options in the following categories:

  • Miscellaneous: select Auto Apply and refer to OTHER Coupon Details for detailed information about each option

  • Service Types: select any or all service types that this coupon should be available for

  • Modes: select any or all Modes that this coupon should be available in

Step 5: Click Add Coupon to create the coupon:

Step 6: Scroll down to the Banks section at the bottom of the page to create a coupon bank for the two fixed-price items by clicking Add Coupon Bank

Step 7: Update the coupon bank information for the Qualifier Item(s) that the customer must purchase in order to receive the discount:

  • Quantity: the quantity of the bank item that the customer must buy in order to get the discount, which in this case is 2 (if more than one category/item is included in the coupon, you would add each item needed for discount into separate coupon banks - Combo for example - you would need a bank for each: sub, chips, and drink options. See Auto-Apply Combo Fixed Price for additional information on creating and managing banks)

  • Name: The name you would like to give to the coupon bank for your reference

  • Coupon Bank Type: Fixed Price

  • Amount: $5.00

Note: Refer to Coupon Banks for additional information on creating and managing banks.

Step 8: Click Update to create the bank. You will be taken back to the main coupon screen where there will be a warning that banks are attached to the coupon that do not contain any items

Step 9: Scroll down to the Banks section at the bottom of the page and click on the bank name that you just created to add the bank items

Step 10: Click New Bank Item to create a new bank item

Step 11: Add the category, size, and style of the items that you wish to discount OR use the Item Browser to select specific items (in this example there are 2 Small Classic Sub items)

Step 12: Once the Bank Items have been added, you will be returned to the Coupon Bank overview screen where you will see the newly added Bank Item(s). Click Cancel to return to the main Coupon page, where you will see the newly created coupon bank

Step 13: Click Cancel from the Coupon Bank page to return to the main Coupon page, where the Coupon Bank(s) will now be displayed in the Coupon Bank and the coupon is now ready to test

Note: It is recommended that you test the coupon each step of the way on the front end. This way you can fix any issues before you get to the end. Otherwise, it will take a long time to determine where the error lies as there will be a lot more variables.


Auto-Apply Combo Fixed Price

You may want to run a promotion for a small sub, a side, and a drink for $5.99. You don’t want customers to have to enter a promo code to redeem this offer, so you want to make it ‘auto-apply.’ To create an auto-apply combo fixed price coupon:

Step 1: Enter the required information into the Coupon section (If you are a POS chain, you must enter the POS Reference in order for the coupon to be passed down correctly)

Step 2: In the Value section, you will need to enter the following:

  • Coupon Type: Fixed Price

  • Amount: 5.99

Step 3: Enter any restrictions that you wish to apply to the coupon in the Limits section

Step 4: Enable checkboxes for any necessary options in the following categories:

  • Miscellaneous: select Auto Apply and refer to OTHER Coupon Details for detailed information about each option

  • Service Types: select any or all service types that this coupon should be available for

  • Modes: select any or all Modes that this coupon should be available in

Step 5: Click Add Coupon to create the coupon:

Step 6: For this example, you will need to create 3 coupon banks - one for each of the Qualifier Items that must be purchased in order to receive the discounted fixed price. Create the bank for the first item (small sub) by clicking Add Coupon Bank

Step 7: Update the coupon bank information for the item(s) that the customer must purchase in order to receive the discount:

  • Quantity: the quantity of the bank item that the customer must buy in order to get the discount, which in this case is 1. For each of the 3 banks that will be created for this coupon, the quantity will be 1 (1 small sub, 1 side, 1 drink)

  • Name: the name you would like to give to the coupon bank for your reference

Note: Refer to Coupon Banks for additional information on creating and managing banks

Step 8: Click Update to create the bank. You will be taken back to the main coupon screen where there will be a warning that banks are attached to the coupon that do not contain any items

Step 9: Scroll down to the Banks section at the bottom of the page and click on the bank name that you just created to add the bank items

Step 10: Click New Bank Item to create a new bank item

Step 11: Add the category, size, and style of the items that you wish to discount OR use the Item Browser to select specific items (in this example it would be the Small Classic Sub item)

Step 12: Once the Bank Item(s) have been added, you will be returned to the Coupon Bank overview screen. Click Cancel to return to the main Coupon page, where you will see the newly created coupon bank

Step 13: Repeat steps 6-12 for each Qualifier Item required for your coupon (1 side and 1 drink).

Step 14: After all Banks have been created, they will be displayed in the Coupon Banks Section and the coupon is now ready to test

Note: It is recommended that you test the coupon each step of the way on the front end. This way you can fix any issues before you get to the end. Otherwise, it will take a long time to determine where the error lies as there will be a lot more variables.


  • Coupon / Discount Management

  • Coupon / Discount Overview

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