Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:
NOTE: Call Center is only available on Lunchbox 2.0
Forwarding Main DID to Call Center DID
Add New Super User
1.1 Login as an Administrator in your Ring Central Account
1.2 In the Admin portal go to Users > Add New User
1.3 Select Mobile User
1.4 Uncheck Require unique email IDs.
1.5 Enter email address [email protected]
1.6 Enter First Name: Lunch Box
1.7 Enter Last Name: Tech
1.8 Enter Ext 999. (If it is not available use any other)
1.9 Click Next
Assign Super Admin Role
2.1 In Admin portal go to Users > Chose Your New User > User Details > Settings and Permissions > Roles and then click EDIT and chose Super Admin
GENERAL INFORMATION
Once you are done creating the Super Admin, we can contact Ring Central Support and make necessary changes on your behalf.
Ring Central Support: +1 (888) 898-4591