Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:
Create ‘Comment’ Item for Special Instructions at the Item Level
If you wish to allow special instructions or comments at the item level with your online ordering, you’ll need to create a zero-priced item in NorthStar and assign it to the menu that will be used for online ordering. To create a ‘Comment’ item:
Step 1: Log in to ECM
Step 2: Go to Products > Menu Items
Step 3: Click + Add Menu Item button and select the Item Type from the drop-down (Ex: Misc. Items)
Step 4: Enter Item Comment as the item name and any additional information that you want
Step 5: Click Save
Note: For Curbside Check-in, a notification of customer arrival will be sent to the POS as an order comment item and print in the kitchen. In order for the notification to print, print routing must be configured for the order comment item.