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Turning your 3rd Party Merchant Account Live when Ready to Launch
Turning your 3rd Party Merchant Account Live when Ready to Launch
Jeiah Isles avatar
Written by Jeiah Isles
Updated over 4 months ago

Activate your Doordash Account

When you are ready to launch, you must activate your restaurant inside your Doordash Merchant account.

Step 1: Log into your Doordash Merchant Portal and select the home button on the left column

Step 2: Press the Activate your store button.

Congratulations, you are now live on Doordash!!!

Activate your Ubereats Account

Whether using an Uber Eats tablet or your own device, you can begin reaching customers once you get an email titled “Your restaurant is officially live on Uber Eats.” Once received, learn how to be ready for day one below and start taking orders.

If you mentioned a preferred date to start accepting orders, we'll wait until then.

Note: Uber Eats Orders (device) login credentials differ from Uber Eats Manager login credentials. Device login credentials can be found in the email titled “Your restaurant is officially live on Uber Eats,” while those for Uber Eats Manager are in the email titled “Welcome to Uber Eats.”

If you are using an Uber Eats tablet

  1. Plug your new tablet into its charger, turn on the tablet with the silver button on the side, swipe up on the screen, and tap the Settings icon to connect to your wifi network.

  2. Tap the Uber Eats app on your tablet’s screen and log in to Uber Eats Orders with the username and password we sent to your email address with the title “Your restaurant is officially live on Uber Eats” (note: these are different from your Uber Eats Manager login credentials). You can watch this video for more detailed instructions.

  3. If you can’t find your tablet login credentials, you can either 1) call or text 1-833-275-3287 or email [email protected] for a reset or 2) look them up or reset them yourself by navigating to the Users tab in Uber Eats Manager. You can find more information here.

  4. See here for common tablet issues and how to investigate.

If you are using Lunchbox Order Aggregation

If you are POS integrated and would like more setup information, please follow your corporate guidelines or contact your Uber Eats Sales Rep for more information.

Activate your Grubhub Account

When you are ready to launch, please follow these steps

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