Overview
To kick off the onboarding process, Lunchbox/Voosh will need access to the client's DoorDash, Uber Eats, and GrubHub. We also included instructions for Google, Yelp, and ezCater if you'd like to include those platforms. Once you've completed the instructions, the Lunchbox team will map the client's locations.
After completing the mapping, onboarding, and testing of the dashboard, Lunchbox will send a welcome email with the login credentials. They will also schedule a platform walk-through to guide the team in maximizing the dashboard's features.
Setting Up DoorDash
Option 1: Grant "Business Group Admin" Access for DoorDash (Recommended)
Go to your DoorDash Profile
In the sidebar, Click Manage Users> Add Users
Provide "Business Group Admin" access to Lunchbox by using the email that was supplied to you by your implementation project manager (example: [email protected]). Once this has been completed notify your IPM.
This process doesn't need to be repeated for each store/virtual brand.
For onboarding "Doordash Drive" along with DoorDash- Please give us Unified access to the Doordash Dashboard.
OR
Option 2: Onboard Each Store (Virtual Brand) Individually, if you prefer not to give "Business Group Admin" access and only want to provide managerial access
(Please Note: You'll need to repeat this process for each virtual brand/store on DoorDash)
Navigate to the "Manage Users" section.
Click the "Add User" button and enter the information below.
First Name: Voosh
Last Name: Integrations
User Email: Use the email that was supplied to you by your implementation project manager (example: [email protected]). Once this has been completed notify your IPM.
Click on "Store Manager," then select "Add Stores" at the bottom of the page.
Select all stores where you want to give access to Lunchbox/Voosh.
Click the "Save" button to create the user.
Setting Up UberEats
Store Level Access
Navigate to the "Users" section on your dashboard.
Click the "Add User" button and enter the information below.
First Name: Voosh
Last Name: Integrations
User Email: Use the email that was supplied to you by your implementation project manager (example: [email protected]). Once this has been completed notify your IPM.
Select the appropriate stores and assign the "Manager" role for each one.
For each store: Add user> Select store> apply> add user> Add *The same process is to be repeated for each store.
Click the "Add" button to create the user. You're all set!
Setting Up Grubhub
Navigate to the "Settings" menu in Grubhub and select "Permissions" to begin the process.
Click the "Create User" button to set up a new user account for Lunchbox/Voosh.
Choose "Admin" access and fill out the necessary information:
First Name: Voosh
Last Name: Integrations
Email Address: Use the email that was supplied to you by your implementation project manager (example: [email protected]).
Password: Use the password that was supplied to you by your implementation project manager. Once this has been completed notify your IPM.
Choose all the stores you'd like to onboard to Lunchbox/Voosh.
Click the "Save" button to complete the onboarding process. You're all set!
Setting Up EZCater Access
Go to your Ezcater Profile
Click Setting > Users & Permissions > Add new user.
Fill out the necessary information
Full Name: Voosh Integrations
Email: [email protected]
Choose all the stores you'd like to onboard to Voosh and click on the "Select" button.
A screen, as shown below, appears once you have selected the stores. Press "Send Invitation" to add Voosh.
Setting Up Yelp Access
Go to Account Settings
Click User Management in the left navigation menu.
(Please note that if the user management access is not available, you will need to complete the form on our share access request page to invite a new user.)
Click Invite a User
Choose a Job Title for the user
Provide the new user's email address. [email protected]
This is where we will send their invitation to manage the page.
Select the business location(s) for which you would like to grant access
Click Send Invite
Setting Up Google Access
Go to your Business Profile.
Click Menu > Business Profile settings > People and access.
At the top left, click Add .
Enter a name or email address.
Name - Voosh Integrations
Email - [email protected]
Under "Access," choose Manager with all the access.
Click Invite. You're all set!
NOT SUPPORTED
Setting Up Skip the Dishes Access
Go to "User Settings" in the main menu on the left-side of the screen
Select the "User" tab
Choose the restaurant(s) you want the user to access
Fill in the user's information
Name - Voosh Integrations
Email - Use the email that was supplied to you by your implementation project manager (example: [email protected]).
Send invite
Notify user: The user will need to accept the invitation via email before it expires
You're all set!