Media Images Feature
This feature provides flexibility to the client by allowing them to Upload or Search & Edit images. These images can be uploaded without having to reach out to Lunchbox for support.
Feature Content:
Uploading Media Images
Step 1: Go to the Media option in the Admin Dashboard.
Using the Search Option to Edit or Remove Images
Step 1: Use the Search function to filter images using the Title or Tags fields. Click the Filter button to display the filtered search results or click the Reset button to display all available images.
Step 2: Click on an image from the listed photos provided, which will open detailed information about the image to make edits as needed. The following fields can be edited:
Title: This field represents the name of the image.
Alt Text: Alternate Text can be used for an expanded description of the image
Tags/Keywords: Metadata can be added here to increase efficiency for searches.
NOTE: It is advised to add information into the Title field as well as the Tags/Keywords to optimize search functionality.
Step 3: Select the Save button to confirm any changes. You can select the Back button, located in the upper-left corner of the screen to cancel all changes made.
Step 4: Select the Delete button to remove the image. A confirmation box appears below the Delete button that allows you to either cancel the deletion or go through with it. You can select the Back button, located in the upper-left corner of the screen to cancel all changes made.
Uploading an Image
Step 1: Alternatively, images can be uploaded by clicking on the Upload link. You can click or drag files on the allotted area. The upload feature can support a single or bulk upload.
Step 2: It is optional to add details of the images on the fields provided. Putting names on the Title field(s) is strongly advised as the search function will rely on this. The following fields are provided for each image:
Title: This field represents the name of the image.
Alt Text: Alternate Text can be used for an expanded description of the image.
Caption: Text put in this field is displayed as caption text with the image.
Description: This field allows you to provide a descriptive explanation of (or about) the image.
Tags: Metadata can be added here to increase efficiency for searches.
After all of the desired information has been input in the fields, select the Upload button; a message will appear when all of the images have been uploaded. Refresh the screen.
Image Specifications
NOTE: If you provide images that are larger than the specifications provided below, the Lunchbox Design Team may have to crop those images accordingly.
General Images
Home Carousel Images (App)
Size: 750 x 864 px, Portrait
File: PNG, JPG (JPG is recommended due to file size)
Note: Can display up to five (5) images
Culture Hub Images (App)
Size: 686 x 368 px, Landscape
File: PNG, JPG (JPG is recommended due to file size)
Note: N/A
Media Page
Lunchbox Admin
Header Menu Image (Web)
Size: 2880 x 1088 px, Landscape
File: PNG, JPG (JPG is recommended due to file size)
Note: N/A
Menu Item Images (All Platforms)
Size: 1280 x 720 px, Landscape (16:9)
File: PNG, JPG
Note: 160 kb or smaller
Modifier Images (Optional)
Size: 100 x 100 px, Square (1:1)
File: PNG
Note: 150 kb or smaller
Toast
Menu Item Images (All Platforms)
Size: 750 x 350 px, Landscape
File: PNG
Modifier Images (Optional)
Size: 750 x 350 px, Landscape
File: PNG
Revel
Menu Item Images (All Platforms)
Size: 100 x 100 minimum, 500 x 500 maximum, Square (1:1)
File: PNG (possibly JPG as well)
Notes:
Landscape images can be uploaded within the minimum and maximum dimensions. Square is recommended by Revel.
When displaying an image on the CDS, use 100 x 100. When displaying an image on the POS with the description, 500 x 500 is best.
When displaying a size chart, the ideal size is 500 x 400 or smaller to ensure readability and loading reliability.
Modifier Images (Optional)
Size: 100 x 100 minimum, 500 x 500 maximum, Square (1:1)
File: PNG (possibly JPG as well)
Deliverect
Menu Item Images (All Platforms)
Size: 1920 x 1080 px maximum, Landscape (16:9)
File: JPG
Note: Max size 4MB
Modifier Images (Optional)
Size: 1920 x 1080 px maximum, Landscape (16:9)
File: JPG
Note: Max size 4MB
Miscellaneous
Splash Screen Image (App)
Size: 750 x 1624 px, Portrait
File: PNG, JPG (JPG recommended due to file size)
Note: This file cannot be a video or animated gif
Catering
Catering Background Images (Web - Catering Only)
Size: 2880 x 1620 px, (16:9)
File: JPG
Note: The side panel will not cover the left side of the image, so anything you want to be visible should be on the right and vertically centered as much as possible.
Safety Area
Size: 384 x 384 px
File: N/A
Note: Will generally be visible to users across different browser window sizes; this is because we can't predict with 100% certainty, given the browser window size is under the user's control.
Best Practices
Images are used across platforms. It’ll be best to keep Menu Items centered in the image and with enough padding to allow the appropriate cropping across products.
Once an image is uploaded, it will be live on the App and Web experience. It is best practice to preview the images after uploading to confirm that the sizing and resolution are displaying as intended.
Check if the images are the correct size before uploading them
On a PC (Windows 10):
Note: system dialogs may vary slightly across different operating systems.
Open Windows Explorer and find the image you want to check. The dimensions and file size appear in the right-hand details pane.
If you do not see this, click the View ribbon tab and then Details Pane:
You can also right-click on an image & choose properties from the drop-down menu.
A new window will appear with several tabs. You'll click the details tab, and there you'll find your image size and dimensions.
On a Mac:
You can right-click on the image file and choose "get info" from the dropdown menu.
Alternatively, when viewing files, you can find the file size and dimension info in the column or gallery view (at the top of the file window).
If your image is too large:
If you find your image too large, you can use image editing software, like Adobe Photoshop, if you have it, or your default image editor — like MSPaint for Windows or Preview for Mac — to resize or crop the image before you upload it. There are also several free image editing tools online. Just google "resize an image" or "crop an image."
FAQ
What is the preferred size and dimension of the images to be uploaded?
Menu Item images preferably should be below 200kb in size and have dimensions of 889 x 500px (16:9 ratio). It is also ideal for it to be in landscape positioning. Modifier images preferably should have dimensions of 500 x 500px (1:1 ratio), also having the size of around 150kb. If an uploaded image is too large, it can cause lag and noticeably disrupt the guest experience.
What POS can you import images from?
Toast and Deliverect are currently the only confirmed POS you can import images from, but it only happens on the initial sync of the menu.
If the images were already on the Admin Dashboard before they uploaded the photos on POS, they won't sync anymore, and they would need to be uploaded on the Admin Dashboard directly.