Guest Profile Overview
Step 1: Clicking on a Guest will lead you to their profile. Their profile contains the following information:
First Name: First name of the guest.
Last Name: Last name of the guest.
Phone: Phone number of the guest.
Email: Email that the guest.
Account Created: The date of when the account was created.
Address: The most recently added delivery address that the guest has on file.
Loyalty History
Step 1: The Guest Profile also displays the Loyalty History. Loyalty history is listed on the bottom left of the guest’s profile, and shows all the loyalty transactions for that guest with the following fields:
Type: Specifies what kind of loyalty transaction took place. Capable of having the following values
Order History
Step 1: You can also view a guest’s Order History, which is displayed in the bottom right of their profile.
Step 2: Order History contains the following information:
Check #: The reference number for the check, as determined by the POS.
Location: The restaurant location that the order was placed for.
Type: The type of order that was placed:
Order Date: The date and time that the order was placed.
Step 3: By clicking on an order, you can examine more information about the order such as Ticket Summary.