Disclaimer: This article is for Lunchbox 2 Enterprise customers only. If your dashboard header looks the same as below, you are in the right place:

Set up a Revel employee for Lunchbox’s delivery, support, and customer success teams using Revel Dashboard

What

Ahead of Lunchbox onboarding a restaurant to our platform the restaurant must create an admin employee in Brink for our support and customer success teams.

Details

[email protected] should be added as an admin employee for all locations
The Lunchbox admin employee should be:
- granted super admin access to all permissions
- added to all locations that are currently being onboarded by Lunchbox’s Delivery team

Note: Assigning permissions can be done in a few ways, location by location via a job code or through overriding the permissions of the employee location by location.

Why

Granting the Lunchbox Team access to the Revel backend and restaurant-facing POS provides our team visibility into your Revel environment to better troubleshoot issues that may arise in your POS. These permissions also provide our team with the ability to assist in configuration adjustments should they be necessary for a successful launch.

Table of Contents

1a. Request API Access (Revel)

1b. Create Lunchbox Employee for New Accounts (Revel)

1c. Publish Configuration/Push Changes (Revel)

1. Set Up POS Access (Toast)

1. Set Up POS Access (Brink)

1a - Request API Access (Brink)

1a - Request API Access (Revel)

1b - Create Lunchbox Employee for New Accounts (Revel)