Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:
Lunchbox Menus are pulled into the Admin Dashboard through two types of Menu Syncing: Initial Menu Syncs (Occurs during onboarding), and Subsequent Menu Syncs (which occur after a menu is published). Certain sections of the menu are set to only be included in the first import unless special requests are made. Any new menu imports will require updates in two places. The following is a list of menu-related items that should be finalized on the Brink Admin Dashboard before doing the first menu sync, otherwise, you run the risk of having to do double the work.
Initial Menu Syncs Include:
IMPORTANT: Menu categories should never need to be manually built in Lunchbox! These should always import by having the bound to the Online menu.
Example: Menus (locate your Online menu)> Add Menu Category> Add Pizza
Menus
New Menus - Name, menu groups, menu item groups, and location availability
Menu Item Groups
New Menu Item Group - Name, description, menu items in a group, and location availability ^
Menu Option Groups
New Menu Option Groups - Name, menu modifier options, modifiers in the group, min/max selections, and location availability ^
Menu Items
New Menu Items - Name, description, price, location availability & in stock out of stock status
Order Display will appear as it does from the Brink Ordering Screen & Inventory/Item Qty, (Only when this is enabled on the Admin Dashboard on the item level.) Menu Modifier Groups and Modifiers within the group.
Menu Modifiers:
New Menu Modifiers - Name, description, price, location availability, menu modifier groups, modifiers within those groups & in stock out of stock status
Order Display will appear as it does from the Brink Ordering Screen, Modifier Required Min Max & Inventory/Item Qty (Only when this is enabled on the Admin Dashboard on the item level).
Images are not currently supported on the initial sync with the Brink Integration and will need to be manually added to Lunchbox.
Subsequent Menu Syncs Include:
Menus
New Menus - Name, menu groups, menu item groups, and location availability
Previously Imported Menus - Location availability ^^
Menu Item Groups
New Menu Item Group - Name, description, menu items in a group, and location availability ^
Previously Imported Menu Item Group - Location availability ^^
Menu Option Groups
New Menu Option Groups - Name, menu modifier options, modifiers in the group, min/max selections, and location availability ^
Previously Imported Menu Option Groups - Min/max selections, and location availability ^^
Menu Items
New Menu Items - Name, description, price, location availability & in stock out of stock status
Order Display will appear as it does from the Brink Ordering Screen & Inventory/Item Qty, (Only when this is enabled on the Admin Dashboard on the item level.) Menu Modifier Groups and Modifiers within the group.
Previously Imported Menu Items - Price, location availability & in stock out of stock status
Order Display will appear as it does from the Brink Ordering Screen unless overridden on the admin dashboard, Inventory/Item Qty (Only when this is enabled on the Admin Dashboard on the item level).
Menu Modifiers:
New Menu Modifiers - Name, description, price, location availability, menu modifier groups, modifiers within those groups & in stock out of stock status
Order Display will appear as it does from the Brink Ordering Screen, Modifier Required Min Max & Inventory/Item Qty (Only when this is enabled on the Admin Dashboard on the item level).
Previously Imported Menu Modifiers - Price, and location availability & in stock out of stock status
Order Display will appear as it does from the Brink Ordering Screen unless overridden on the admin dash, Modifier Required & Min Max, Inventory/Item Qty (Only when this is enabled on the Admin Dashboard on the item level.)
Menu Structure Rules
The following is a list of rules and restrictions required to have a successful Brink Menu Integration.
Included Modifiers/Default Modifier Rules
Note: When configuring Included Modifiers it is important to note that you cannot have both auto add and included checked off. It should be one or the other. We DO NOT support the Auto Add functionality from Brink. The Brink API does not support having both setup.
Incorrect Setup
Correct Setup
Included: This means that the Modifier Item will be applied to the Item, and it will show up in the chits.
Or
Auto Add: This means that the Modifier Item will be applied to the Item, Since it is added to the items, it will not show up in the chits.
To adjust this setting in the POS.
Step 1: Click the modifier link.
Step 2: Uncheck the Auto Add checkbox.
Step 3: Click OK.
Step 4: Click OK on the item and Publish the change set.
Manual Size/Option Item Consolidation
Should a restaurant wish to take multiple Items from Brink POS that come in varying sizes/options and consolidate them down into a single item block in Lunchbox then we can manually make this adjustment.
Example: Items in Brink Are...
BBQ Wings
Hot Wings
Honey BBQ Wings
and in Lunchbox you want them to appear as
Chicken Wings
BBQ Wings
Hot Wings
Honey BBQ Wings
To achieve this lunchbox will...
Create an item in the Lunchbox Database
Manually add sizes to it
Assign the external IDs to the item/size in Brink so that it references the proper item in the POS.
Once this is configured modifiers will import for the sized items because everything is based on the manually added external IDs.
If you are interested in having Lunchbox configure this for items in your POS alert your Onboarding Project Manager and they can make sure it has been configured.