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Delivery Dispatch: Manually Assigning Drivers
Delivery Dispatch: Manually Assigning Drivers
Updated over a week ago

Delivery Dispatch: Manually Assigning Drivers

Table of Contents


Manually Assigning Drivers

Note: Manually assigning a driver would only be used if Dispatch Strategies aren’t configured and set up for automation.

  1. From the Deliveries Dashboard, select the Order that needs to be assigned:

2. Click on See details:

3. When ready to assign a provider, select from the list of available providers and click Assign Provider:

Note: You can also link, edit, add notes, reassign and/or cancel jobs at the top of this page.

4. Once you've assigned a provider, you can track the status of the delivery on the Deliveries Dashboard until the Dropoff is complete:


Reassigning Delivery Orders

5. If for whatever reason you need to Reassign a delivery order, follow steps 1-2, come back to the Job Details, and click Reassign:

Note: You can also cancel a delivery from this page.

6. Click Reassign and Cancel any current deliveries when applicable:

7. Once you've reassigned an order, you can track the status of the delivery on the Deliveries Dashboard until the Dropoff is complete:

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