New Menu Items that are not using variations will import into the Lunchbox Database with a Single Variation that you will want to update to Hidden.

Step 1: Navigate to the Lunchbox Dashboard

Step 2: Click the Menus Tab.

Step 3: Click the plus sign next to the Menu and Menu Category where the NEW menu item will automatically import.

Step 4: Click the blue picklist papers of the NEW item that you have imported.

Step 5: From here you will see this variation picklist. Next Click the Blue Hyperlink of the picklist that has the same name as its parent item.

This is the picklist in Lunchbox that will hold the following. Scroll down to the section called Pick List Members

IMPORTANT: If adding Variations to menu items that were previously not set with variations. Remember to update the Display style to Drop Down after your changes are made in Square by following the instructions above.

The square menu integration does not currently support multiselect modfiier group imports. To manually adjust this in Lunchbox proceed with the following...

Step 1: Navigate to the Lunchbox Dashboard

Step 2: Click the Menus Tab.

Step 3: Click the plus sign next to the Menu and Menu Category where the menu item will automatically import.

Step 4: Click the blue picklist papers of the item that you have imported.

Step 5: From here you will see this picklists including the variation picklist. Next Click the Blue Hyperlink of the picklist that you want to set to multiselect.

Step 6: Scroll down to enable the Show Quantity checkbox and click Submit

Since categories are also leveraged for reporting purposes, sometimes a Square partner may need to import an item into a different category than they wish to have displayed during the ordering journey. (Example: Salad imported into a Salad Category but they want this salad to display in the Entrees Category) To achieve this a few extra steps have to occur in Lunchbox. Once the items have been added to Square and saved and successfully imported into Lunchbox the following steps should be taken to add it to the new category.

Step 1: Navigate to the Lunchbox Dashboard

Step 2: Click the Menus Tab.

Step 3: Click the plus sign next to the Menu and Original Category where the menu item will automatically import to ensure the new item is in the menu and note the item number. In this example 880

Step 4: Click the plus sign next to the New Category where you want to add the item, then click the drop-down in the New Item Field.

Step 5: Type the name of the item you want to add (Use the number below the item name to match it to the item you are looking to move. In this example, the item number 880 matches the number of the item in its imported category.)

Step 6: Select the item and click Enter to add it to the new category.

Step 7: Click Inactive

Step 8: Click the Green Dollar Sign.

Step 9: Add the following...

Price: 0

Min Qty: 1

Enabled: True = blue checkbox

Step 10: Then click the Blue Save Button

Step 11: Next, check the menu on the front-end website by starting an order from an incognito browser.

Lunchbox will import changes from 3 to 5 minutes after they have been updated in Square. If you want to see them trigger faster or are noticing a delay and want to kick off a sync in Lunchbox.

Step 1: Navigate to Menus>Edit Menu for a location.

Step 2: Select the location that is designated as the master restaurant and click Request POS Upload.

Pro Tip! Check the event log for the following event type to confirm that changes have imported over.

Restaurants that are assigned as a Master will say Master menu import completed.

Restaurants that are assigned as a Master will say Non Master menu import completed.