Overview
This article documents Lunchbox’s policy on beta operating systems.
Policy: We do not provide engineering support for mobile app bugs on beta versions of iOS or Android (developer or public).
Reason: Beta operating systems are unstable and cannot be installed on development systems, which prevents debugging or fixes.
Impact: Bugs reported on beta versions will not be investigated. Support begins only after the official GA release from Apple or Google.
Policy
This policy controls support for mobile app bugs reported on beta versions of iOS or Android. Lunchbox does not provide engineering support for devices running either developer betas or public betas.
Reason
This rule exists because beta operating systems are unstable. They often cause freezing, crashing, or other unexpected behavior. Since unreleased versions cannot be installed on development systems, engineers cannot reproduce or debug the issue until the operating system is officially released.
Example
A customer (guest) reported repeated app freezing while using iOS 26 beta.
The issue was linked to the beta operating system, not the Lunchbox app.
Full support will begin once iOS 26 is officially released.
FAQ
Q: Why are beta versions not supported?
A: Beta operating systems are unstable and cannot be installed on development systems. This prevents engineers from reproducing or fixing bugs until the official release.
Q: When will Lunchbox support a new iOS or Android version?
A: Support begins only after Apple or Google publishes the official GA (General Availability) release.
Q: What happens if a guest reports an issue on a beta version?
A: The issue will not be investigated or escalated until the operating system is officially released.