Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:

If a restaurant partner wishes to have delivery tips send to Toast POS as an item instead of as a tip then they have the option to configure an open item in Toast to pass the amounts to that are deferred Revenue by following the instructions linked below. This can help to separate out your tips from in-house tipping.

NOTE: In reporting this will reflect as a menu item that will be tax deferred and excluded from Net Sales.

Step 1: From the Toast Admin Dashboard home page go to Menu > click Advanced Properties

Step 2: Either create a new menu called Lunchbox Tips, Fees & Open Items Menu and scroll down to Groups, hit Add and create a group named Delivery Tips Category. (Preferred Method)

OR

Click into the blue link of the name of the menu that is being used for Lunchbox to enter the menu and scroll down to Groups, hit Add and create a group named Admin Fee.

Step 3: At the top right-hand corner of the screen hit Save.

Step 4: Click into this new menu group and scroll down to Items, hit Add and create a $0 item called Delivery Driver Tips



Step 5: At the top right-hand corner of the screen hit Save.

Step 6: Click into the Delivery Driver Tips Item and scroll down and ensure the following settings are set…

Name: Delivery Driver Tips (This nomenclature will be used for Item recognition in Menu Reports and will also appear on receipts printed from Toast.)

POS Name: (This setting does not affect the integration and is up to the restaurant partner.)

Kitchen Name: (This setting does not affect the integration and is up to the restaurant partner.)

Button Color: (This setting does not affect the integration and is up to the restaurant partner.)

KDS Color: (This setting does not affect the integration and is up to the restaurant partner.)

Target: Target to your master groups (ONLY FOR MLM CLIENTS NON MLM CLIENTS WILL HAVE TO CREATE THESE BY STORE.)

Owner: Target to your master groups (ONLY FOR MLM CLIENTS NON MLM CLIENTS WILL HAVE TO CREATE THESE BY STORE.)

Pricing Provider: Specify pricing on this item

Price Strategy: Open Price. This allows us to send the additional Admin Fee through a single GUID.

Modifier Groups: Leave Blank

Use parent group modifiers?: No

Default modifier POS display mode: Order Listed in Modifier Group

Inventory: In stock (This item must stay in stock otherwise it will become unavailable for use in the integration.)

Description: Leave Blank (This setting should not affect this integration)

Calories: Leave Blank (This setting should not affect this integration)

Image: Leave Blank (This setting should not affect this integration)

Tags: Leave Blank OR Admin Fee (Create Tag) This tag can be useful for menu reporting filtering.

Does this item contain alcohol?: Select one

Visible To: Online Orders: Ordering Partners Required (Lunchbox does not utilize this setting. However, should we wish to leverage this option in the future be sure this setting is checked off.)

Inherit Hide Modifier Prices from Menu Group: Yes (This setting should not affect this integration because there should be no modifiers attached to this item.)

Prompt For Quantity: No

SKU: Leave Blank

PLU: Leave Blank

Preparation Time: Leave Blank

Inherit Course from Menu Group?: Yes

Inherit Prep Stations from Menu Group? Yes (This determines where it should print. Typically clients set this value to a Prep Station that is set to not print.)

Sort Order: Leave Blank (Unless you want this value to print in certain areas on kitchen tickets.)

Production Items: Leave Blank

Menu Group when scanned: No containing Menu Group is set to be the scanned parent. This item will not be scanned for barcodes with embedded amounts, and we may have unpredictable results if scanned via full-length barcodes.

Inherit Embedded Amount Type from Menu Group?: Yes (This will not affect the integration)

Inherited Embedded Amount Type: This item has no Menu Groups when scanned to provide amount type.

Inherit Tare Weight from Menu Group?: Yes (This setting does not affect the integration)

Inherit Sales Category from Menu Group?: Yes (This is optional and depends on what sales category you want these additional sales to fall under.)

Defer Revenue: Set this to Yes

Inherit Discount Config from Menu Group?: No, specify rewards config here

Can be discounted?: No

Inherit Rewards Config from Menu Group?: No, specify rewards config here

Exclude from the rewards program?: Yes

Inherit Tax Rates from Menu Group?: No

Inherit Tax Inclusion Option from Menu Group?: Check off a globally owned and targeted 0 taxed option

Note: If you do not have this tax option available you will need to create one.

Tax Inclusion Option: Yes

Inherited Dining Option Tax from Menu Group?: Yes (item has no dining option specific tax exemptions)

Disqualifying Dining Option Tax Exemption: Modifier has no effect

Step 7: At the top right-hand corner of the screen hit Save. Then Publish.