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Contacting Lunchbox Support
Jeiah Isles avatar
Written by Jeiah Isles
Updated over a week ago

If you need assistance, our Lunchbox Support team is here to help! You can reach us through various support channels, depending on your preference and the urgency of your issue.

Support Hours

Our team is available to assist you from 8:00 AM to 11:00 PM EST, seven days a week.

Note: Phone and live chat support are available until 10:00 PM EST.


1. Email Support

For issues and inquiries, please reach out to us via email at [email protected]. Our team will respond as quickly as possible during support hours.


2. Live Chat Support

If you need real-time assistance, you can start a live chat with us:

  • In the Admin Dashboard: Simply click on the support widget located in the bottom left corner to connect with a team member.

  • On the Help Site: The support widget is also available here for quick access.


3. Phone Support (Currently in Limited Release)

Our Phone Support number is:

1-833-LBX-1299 (1-833-529-1299)

To contact Lunchbox support by phone, eligible customers need to verify their account with their phone number on file by logging into the new admin dashboard at dashboard.lunchbox.io

Note: Phone support is currently available to select customers' HQ teams. We look forward to rolling it out more widely soon!


Stay Informed with the Status Page

Stay up-to-date on Lunchbox's operational status by visiting our Status Page. We encourage you to subscribe to email or SMS alerts for real-time updates on any urgent issues affecting Lunchbox services.


We’re committed to providing you with the best support possible. Please don’t hesitate to reach out if you have any questions or need further assistance. Thank you for choosing Lunchbox!

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