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Financial Reconciliation Glossary

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Written by Mark Robert Turner

DoorDash Terms

Adjustments

Includes various modifications such as dispute refunds, promotional trial fee adjustments, and other financial corrections applied to the merchant’s balance.

Commission

A fixed percentage of the total order value that DoorDash charges the merchant.

Commission Tax

Total taxes on merchant commission collected by DoorDash based on your store's location.

Customer Fees

Total fees based on your store's location, which DoorDash collects from customers and then passes on to you.

Customer Fees Tax

Total taxes on the customer fees based on your store’s location, which DoorDash collects from customers and then passes on to you.

Error Charges

Total error charges to cover reimbursements issued to customers for missing or incorrect items.

Marketing Fee

Costs incurred for promotional activities, including paid advertisements and marketing campaigns aimed at increasing order volume.

Marketing Fee Tax

Total taxes on marketing fees.

Merchant Fee

The total cost incurred by the merchant, including payment processing fees, delivery charges, marketing fees.

Merchant Fee Tax

Total taxes on merchant fees.

Net Payout

This is the amount actually received after deducting fees, commissions, and other charges.

Revenue

This is the total income generated from sales before any deductions.

Staff Tips & Tips

Total amount that customers tipped your staff, which DoorDash collects and then passes on to you.

Tax Remitted To Merchant

Subtotal tax collected and passed on to you based on your store's location.

EZCater Terms

Adjustments

Includes various modifications such as dispute refunds, promotional trial fee adjustments, and other financial corrections applied to the merchant’s balance.

Commission

A fixed percentage of the total order value that EzCater charges the merchant.

Delivery Fee

Fee Ezcater charges for delivery.

Discounts

Coupon codes applied by customers to receive discounts on their orders in Ezcater.

Error Charges

Total error charges to cover reimbursements issued to customers for missing or incorrect items.

Ez Reward

Discount amount on orders which is funded by EzCater.

Misc Fees

All miscellaneous payments.

Net Payout

This is the amount actually received after deducting fees, commissions, and other charges.

Payment Transaction Fee

A fee applied for processing payments, covering transaction handling and associated costs.

Preferred Partner Program

EzCater Preferred Partner fees are usually a deductible marketing expense.

Promotion

All the discounts and coupons customers apply.

Revenue

This is the total income generated from sales before any deductions.

Tax Remitted To Merchant

Subtotal tax collected and passed on to you based on your store's location.

Tips

Gratuity payments provided by customers, which are typically passed on to delivery drivers or service staff.

Grubhub Terms

Adjustments

Includes various modifications such as dispute refunds, promotional trial fee adjustments, and other financial corrections applied to the merchant’s balance.

Commission

A fixed percentage of the total order value that Grubhub charges the merchant.

Delivery Commission (Grubhub Delivery)

Fee Grubhub charges for Delivery.

Delivery Fee (Self Delivery)

Fee Restaurant Charges for Delivery.

Error Charges

Total error charges to cover reimbursements issued to customers for missing or incorrect items.

Marketing Fee

Costs incurred for promotional activities, including paid advertisements and marketing campaigns aimed at increasing order volume.

Net Payout

This is the amount actually received after deducting fees, commissions, and other charges.

Other Payments

All miscellaneous payments.

Payment Transaction Fee

A fee applied for processing payments, covering transaction handling and associated costs.

Promo Value

All the discounts and coupons customers apply.

Revenue

This is the total income generated from sales before any deductions.

Tax Remitted To Merchant

Subtotal tax collected and passed on to you based on your store's location.

Tips

Gratuity payments provided by customers, which are typically passed on to delivery drivers or service staff.

UberEats Terms

Adjustments

Includes various modifications such as dispute refunds, promotional trial fee adjustments, and other financial corrections applied to the merchant’s balance.

Commission

A fixed percentage of the total order value that UberEats charges the merchant.

Error Charges

Total error charges to cover reimbursements issued to customers for missing or incorrect items.

Marketing Adjustments

Amount the merchant charges Uber for co-funded marketing campaigns. Varies depending on co-funding % for the campaign.

Merchant Fee

Where delivery fee is greater than cost of delivery, this is equal to (delivery fee minus the cost of delivery) where applicable.

Net Payout

This is the amount actually received after deducting fees, commissions, and other charges.

Other Payments

All miscellaneous payments like ad payments, ad credits etc. including tax.

Promo Value

All the discounts and coupons customers apply.

Revenue

This is the total income generated from sales before any deductions.

Tax Remitted to Merchant

Subtotal tax collected and passed on to you based on your store's location.

Tax Withheld

As required by the IRS, a % is withheld from payments if the EIN/TIN is missing or does not match IRS records.

Tips

Gratuity payments provided by customers, which are typically passed on to delivery drivers or service staff.

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