Overview
Square Loyalty connects Lunchbox to a client’s Square Loyalty program using credentials from the Square Developer Console. This article documents how to create the Lunchbox Application and retrieve the Access Token.
Square Accounts
There are two types of Square accounts important for Lunchbox: a main account used by all clients and a separate loyalty account specific to each client.
Prerequisits & Dependencies
Ensure you have granted admin/manager-level access to the Square dashboard and Square Developer Console to the Lunchbox Account. services+(chainname)@lunchbox.io this value will be requested by your Implementation Project Manager.
Limitations
When an order containing a reward is refunded the reward will not be manually added back to the customer account. The reward will need to be manually returned to the customer using the Square Loyalty Dashboard.
Orders cannot be Cancelled from the square dashboard first. They must be cancelled in Lunchbox 1st and then cancel the order in square.
Creating an Application & Access Token in the Square Dashboard
The access token will be created once the Lunchbox Application is created by using the Square developer console under applications
Step 1: Click Applications
Step 2: Next click + sign
Step 3: Click A company > Complete
Step 4: Click Build customer relations>Next
Step 5: Application Name - Lunchbox > Next
Once added the following screen will appear.
Step 6: Click Production to find the Application ID and Production Access Token.
Step 7: Copy and Paste this value and add it to your configuration workbook.
