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Simphony: Onboarding (Configuration tasks)

M
Written by Marija Golubovic
Updated over 2 weeks ago

Configuration Tasks

The following tasks should be performed in the Lunchbox 2.0 dashboard.

Step 1 - POS Provider Setup

  1. Go to Menus in the Lunchbox 2.0 Dashboard

  2. Under the 'Admin Links' header click on the Edit POS Provider link

  3. Click on the Simphony POS provider

  4. Set the following fields based on the information provided in the location onboarding template:

    1. Open Item ID

    2. Open Condiment ID

    3. NO Modifier Price Sequence

    4. ADD Modifier Price Sequence

    5. Don't Send Default Items

    6. Use custom order ID as checkName? (if applicable - engineering configuration needed)

    7. Categories

  5. Click Update POS Provider to save changes


Step 2 - Provider Setup

  1. Go to Menus in the Lunchbox 2.0 Dashboard

  2. Under the 'Admin Links' header click on the Edit Provider link

  3. Click on the Simphony provider

  4. Select the Service Type that should be used for this provider from the dropdown

  5. Click Update Provider to save changes


Step 3 - Configure Integration

  1. Go to Integrations in the Lunchbox 2.0 Dashboard

  2. Click on the Simphony tab

  3. Enter the location's Simphony ID (locref) in the Site ID field

  4. If the location's settings are different from the global settings adjust the Local fields as needed

  5. Click Update Simphony Config to save changes


Step 4 - Create Mode

  1. Go to Menus in the Lunchbox 2.0 Dashboard

  2. Under the 'Admin Links' header click on the Switch to Mode Editor link

  3. Click on the Create a New Mode button

  4. Enter a Name for the mode

  5. Click Create to create the mode


Step 5 - Menu Setup

  1. Go to Menus in the Lunchbox 2.0 Dashboard

  2. Click the Create a new menu link

  3. Enter Simphony as the Name of the menu

  4. Leave Short Description and Long Description blank

  5. In the External ID field enter the following information that was provided by the restaurant:

    1. .*: {REV_CENTER} | {MENU_ITEM_SEQUENCE_DEFINITION_ID} | {PRICE_SEQUENCE_ID}

      example: .*:555|1|1
      ​

  6. Click on Create to create the menu

  7. Click on the new Simphony menu in the list of menus

  8. Under the Available Only in the following Modes header check the mode you created in Step 3

  9. Click Update Simphony Config to save changes


Step 6 - Order Type Setup

  1. Go to Service Types in the Lunchbox 2.0 Dashboard

  2. Click on the Service Type that is being used for the integration

  3. Find the External ID section at the bottom of the page

  4. Enter the provided Order Type ID...

    1. In the Global field for net new customers to Lunchbox only

    2. In the Local field for existing Lunchbox customers who are using another POS ^

IMPORTANT NOTE: As existing customers are rolling out Simphony we should only be setting the Order Type locally. Once all locations are on Simphony, the 'Global' setting should be updated to use the provided Order Type


Step 7 - Configure Location To Use Simphony Integration

  1. Go to Locations in the Lunchbox 2.0 Dashboard

  2. Search for and select the desired location

  3. Click Edit Location

  4. Find the Setup Type field

  5. Select POS_micros_simphony from the dropdown

  6. Click Save to save changes


Step 8 - Retrieve The Menu From Simphony

Simphony: Onboarding

  1. Go to Menus in the Lunchbox 2.0 Dashboard

  2. Click Edit Menu for a Location

  3. Click Request POS Upload to import the menu from Simphony

  4. Go to Event Logging to confirm when the import is complete

  5. Refresh the page under you see an Event titled Menu pack import completed in XX.X seconds

The restaurant's menu should now be imported into Lunchbox 2.0. Yay!


Step 9 - Configure Entities

Below is a list of entities that must be manually configured in the Lunchbox 2.0 Dashboard:

  • Location Hours

  • Discounts & Coupons

  • Service Charges

  • Prep times

  • Delivery Radius

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