Flybuy: User Stories
Updated over a week ago

Flybuy: User Stories

Table of Contents


Onboarding

User Story

As a member of the onboarding team, I want to be able to fully configure the Flybuy integration from the new Lunchbox Dashboard, so that I do not have to engage engineering to do so.

Pickup: Create Order

Notes

API Resource

Fields to Include in Request Body

  • site_id

  • partner_identifier - ID of order in Lunchbox

  • partner_identifier_for_crew - Check Number (displayNumber) from the POS for the Order

  • partner_identifier_for_customer - Check Number (displayNumber) from the POS for the Order

  • customer_name

  • customer_phone

  • pickup_type

  • pickup_window

Drive-Thru : Create Order

Notes

API Resource

Fields to Include in Request Body

  • site_id

  • partner_identifier - ID of order in Lunchbox

  • partner_identifier_for_crew - Check Number (displayNumber) from the POS for the Order

  • partner_identifier_for_customer - Check Number (displayNumber) from the POS for the Order

  • customer_name

  • customer_phone

  • pickup_type

  • pickup_window

Curbside: Create Order

Notes:

Vehicle Information Should Include

  • car_make

  • car_model

  • car_color

  • license_plate

Notes:

API Resource

Fields to Include in Request Body

  • site_id

  • partner_identifier - ID of order in Lunchbox

  • partner_identifier_for_crew - Check Number (displayNumber) from the POS for the Order

  • partner_identifier_for_customer - Check Number (displayNumber) from the POS for the Order

  • customer_name

  • customer_phone

  • customer_car_color

  • customer_car_type

  • customer_license_plate

  • pickup_type

  • pickup_window

GPS Tracking

Notes:

API Resource

Guest Check-in workflow

Notes:

API Resource

Customer State Values:

en_route

waiting

completed

Order State Values:

picked_up

ready

completed

OUT OF SCOPE

Notes:

API Resource:

Order state must be completed

Fields to include:

order_id - Required The Flybuy order identifier that gets returned when an order is created.

event_type - Required Must be customer_rating

customer_rating_value - The customer’s star rating of the order (1-5).

customer_rating_comments - Any feedback comments from the customer about the order.

Notes:

Order State Values:

canceled

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