# Lunchbox Help Center > Hi {{first\_name|fallback:"there"}}, need some help? ## 2.0 Catering - [LB 2.0 Catering Overview](https://support.lunchbox.io/en/articles/8684246-lb-2-0-catering-overview.md) - [LB 2.0 Catering FAQ](https://support.lunchbox.io/en/articles/9134201-lb-2-0-catering-faq.md) - [LB 2.0 Catering Calendar](https://support.lunchbox.io/en/articles/9011093-lb-2-0-catering-calendar.md) - [LB 2.0 Catering: Set up an Email Address to receive order confirmations](https://support.lunchbox.io/en/articles/9114291-lb-2-0-catering-set-up-an-email-address-to-receive-order-confirmations.md) - [LB 2.0 Catering: Adding Order Confirmation reminder to your Calendar](https://support.lunchbox.io/en/articles/8908930-lb-2-0-catering-adding-order-confirmation-reminder-to-your-calendar.md) - [LB 2.0 Catering: Accessing the Catering Editor Creating Components & Usage](https://support.lunchbox.io/en/articles/8684315-lb-2-0-catering-accessing-the-catering-editor-creating-components-usage.md) - [LB 2.0 Catering: Production Sheet & Pack List](https://support.lunchbox.io/en/articles/8684279-lb-2-0-catering-production-sheet-pack-list.md) - [LB 2.0 Catering: Editing Orders from Call Center](https://support.lunchbox.io/en/articles/8684289-lb-2-0-catering-editing-orders-from-call-center.md) - [LB 2.0 Catering: Quoted Orders from the Call Center](https://support.lunchbox.io/en/articles/8684297-lb-2-0-catering-quoted-orders-from-the-call-center.md) ## 2.0 New Admin Dashboard - [LB 2.0 Displaying Locations on Location Picker that do not have Online Ordering](https://support.lunchbox.io/en/articles/9308237-lb-2-0-displaying-locations-on-location-picker-that-do-not-have-online-ordering.md) - [LB 2.0 Operate: Menus](https://support.lunchbox.io/en/articles/8684350-lb-2-0-operate-menus.md) - [LB 2.0 Operate: Unavailable Items](https://support.lunchbox.io/en/articles/9391776-lb-2-0-operate-unavailable-items.md) - [LB 2.0 Operate: Orders](https://support.lunchbox.io/en/articles/8684358-lb-2-0-operate-orders.md) - [LB 2.0 Operate: Orders page](https://support.lunchbox.io/en/articles/8684362-lb-2-0-operate-orders-page.md) - [Operate: Refund and Cancel Order \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684321-operate-refund-and-cancel-order-lb-2-0.md) - [LB 2.0 Operate: Order Processing](https://support.lunchbox.io/en/articles/8684341-lb-2-0-operate-order-processing.md) - [LB 2.0 Operate: Order Processing - Order Throttling](https://support.lunchbox.io/en/articles/8684354-lb-2-0-operate-order-processing-order-throttling.md) - [Operate: Delivery \(LB 2.0\)](https://support.lunchbox.io/en/articles/8754564-operate-delivery-lb-2-0.md) - [Global Integration Settings \(LB 2.0\)](https://support.lunchbox.io/en/articles/8754742-global-integration-settings-lb-2-0.md) - [Operate: Services \(LB 2.0\)](https://support.lunchbox.io/en/articles/9114166-operate-services-lb-2-0.md) - [LB 2.0 Operate: Loyalty](https://support.lunchbox.io/en/articles/8755636-lb-2-0-operate-loyalty.md) - [LB 2.0 Operate: Management](https://support.lunchbox.io/en/articles/8757110-lb-2-0-operate-management.md) - [LB 2.0 Operate: Customers](https://support.lunchbox.io/en/articles/8757935-lb-2-0-operate-customers.md) - [LB 2.0 Operate: Payments](https://support.lunchbox.io/en/articles/8758191-lb-2-0-operate-payments.md) - [LB 2.0 Operate: Sales Tax](https://support.lunchbox.io/en/articles/8758321-lb-2-0-operate-sales-tax.md) - [LB 2.0 Operate: Integrations - DoorDash Settings - Self-Serve Integration Onboarding](https://support.lunchbox.io/en/articles/8835122-lb-2-0-operate-integrations-doordash-settings-self-serve-integration-onboarding.md) - [LB 2.0 Operate: Order Search](https://support.lunchbox.io/en/articles/12233176-lb-2-0-operate-order-search.md) - [Operate: Order Details page \(LB 2.0\)](https://support.lunchbox.io/en/articles/13045078-operate-order-details-page-lb-2-0.md) - [Operate: House Accounts \(LB 2.0\)](https://support.lunchbox.io/en/articles/13863443-operate-house-accounts-lb-2-0.md) - [Operate: Coupons and coupon management \(LB 2.0\)](https://support.lunchbox.io/en/articles/8755019-operate-coupons-and-coupon-management-lb-2-0.md) - [Discount management \(LB 2.0\)](https://support.lunchbox.io/en/articles/12332802-discount-management-lb-2-0.md) - [Discount Examples \(LB 2.0\)](https://support.lunchbox.io/en/articles/12418646-discount-examples-lb-2-0.md) - [Command Center: Functionality and Navigation Overview \(LB 2.0\)](https://support.lunchbox.io/en/articles/12267731-command-center-functionality-and-navigation-overview-lb-2-0.md) - [Command Center: Order Management \(LB 2.0\)](https://support.lunchbox.io/en/articles/12268161-command-center-order-management-lb-2-0.md) - [Command Center: User Management LB 2.0](https://support.lunchbox.io/en/articles/12270159-command-center-user-management-lb-2-0.md) - [Command Center FAQ's \(LB 2.0\)](https://support.lunchbox.io/en/articles/12270183-command-center-faq-s-lb-2-0.md) - [Command Center: How to Transfer Orders Between Locations](https://support.lunchbox.io/en/articles/12883816-command-center-how-to-transfer-orders-between-locations.md) - [LB 2.0 Operate: Logs - POS Errors](https://support.lunchbox.io/en/articles/8684319-lb-2-0-operate-logs-pos-errors.md) - [Operate: Logs - Recent Events \(LB 2.0\)](https://support.lunchbox.io/en/articles/11698236-operate-logs-recent-events-lb-2-0.md) - [Operate: Logs - API Logs \(LB 2.0\)](https://support.lunchbox.io/en/articles/13730565-operate-logs-api-logs-lb-2-0.md) - [Operate: Logs - API Logs FAQ \(LB 2.0\)](https://support.lunchbox.io/en/articles/13730576-operate-logs-api-logs-faq-lb-2-0.md) - [Set Minimum and Maximum Quantity for Items/ Item Modifiers \(LB 2.0\)](https://support.lunchbox.io/en/articles/11648772-set-minimum-and-maximum-quantity-for-items-item-modifiers-lb-2-0.md) - [Service Type Overview](https://support.lunchbox.io/en/articles/11067096-service-type-overview.md) - [LB 2.0 Operate: Service Types - Pickup](https://support.lunchbox.io/en/articles/8754679-lb-2-0-operate-service-types-pickup.md) - [Service Type: Service Charges \(LB 2.0\)](https://support.lunchbox.io/en/articles/15183405-service-type-service-charges-lb-2-0.md) - [LB 2.0 Operate: Business Hours - Override Hours](https://support.lunchbox.io/en/articles/8684355-lb-2-0-operate-business-hours-override-hours.md) - [LB 2.0 Operate: Business Hours](https://support.lunchbox.io/en/articles/8684343-lb-2-0-operate-business-hours.md) - [LB 2.0 Bulk Menu and Override Hour Changes](https://support.lunchbox.io/en/articles/10395144-lb-2-0-bulk-menu-and-override-hour-changes.md) - [LB 2.0 Operate: Business Hours - Time Slot Editor](https://support.lunchbox.io/en/articles/8684351-lb-2-0-operate-business-hours-time-slot-editor.md) - [LB 2.0 Operate: Business Hours - Menu Hours](https://support.lunchbox.io/en/articles/8684359-lb-2-0-operate-business-hours-menu-hours.md) - [Operate: Locations - Set up the Store Images \(LB 2.0\)](https://support.lunchbox.io/en/articles/13729782-operate-locations-set-up-the-store-images-lb-2-0.md) - [Operate: Locations - Activate new location when ready to launch \(LB 2.0\)](https://support.lunchbox.io/en/articles/9580431-operate-locations-activate-new-location-when-ready-to-launch-lb-2-0.md) - [Operate: Locations - Locations Management \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684342-operate-locations-locations-management-lb-2-0.md) - [Analytics: Sales Reports \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684320-analytics-sales-reports-lb-2-0.md) - [LB 2.0 Analytics: Categories - Items](https://support.lunchbox.io/en/articles/8684345-lb-2-0-analytics-categories-items.md) - [LB 2.0 Analytics: User Retention](https://support.lunchbox.io/en/articles/8684352-lb-2-0-analytics-user-retention.md) - [LB 2.0 Analytics: Service Type](https://support.lunchbox.io/en/articles/8684356-lb-2-0-analytics-service-type.md) - [LB 2.0 Analytics: Web vs App](https://support.lunchbox.io/en/articles/8684360-lb-2-0-analytics-web-vs-app.md) - [LB 2.0 Analytics: 1st Party vs 3rd Party](https://support.lunchbox.io/en/articles/8684363-lb-2-0-analytics-1st-party-vs-3rd-party.md) - [LB 2.0 Analytics: Third Party](https://support.lunchbox.io/en/articles/8684365-lb-2-0-analytics-third-party.md) - [LB 2.0 Analytics: Failed to POS](https://support.lunchbox.io/en/articles/8684367-lb-2-0-analytics-failed-to-pos.md) - [Analytics: 86 Item Report](https://support.lunchbox.io/en/articles/10450633-analytics-86-item-report.md) - [Analytics: Week Over Week Sales by Location](https://support.lunchbox.io/en/articles/12276866-analytics-week-over-week-sales-by-location.md) - [Analytics: Captured Credit Card Report](https://support.lunchbox.io/en/articles/12277322-analytics-captured-credit-card-report.md) - [Accessibility on Your Ordering Site: Settings and Best Practices](https://support.lunchbox.io/en/articles/16112465-accessibility-on-your-ordering-site-settings-and-best-practices.md): Lunchbox ADA Guidelines & Best Practices - [Web Design: Colors \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684338-web-design-colors-lb-2-0.md) - [Web Design: Map Style](https://support.lunchbox.io/en/articles/8684349-web-design-map-style.md) - [Web Design: Social Links \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684364-web-design-social-links-lb-2-0.md) - [Web Design: SEO](https://support.lunchbox.io/en/articles/8684357-web-design-seo.md) - [Web Design: Menu Category Placement](https://support.lunchbox.io/en/articles/8684353-web-design-menu-category-placement.md) - [Web Design: Display Options](https://support.lunchbox.io/en/articles/8684361-web-design-display-options.md) - [Web Design: Rewards Page](https://support.lunchbox.io/en/articles/8684372-web-design-rewards-page.md) - [Web Design: Fonts](https://support.lunchbox.io/en/articles/8684370-web-design-fonts.md) - [Web Design: Images and Icons](https://support.lunchbox.io/en/articles/8684371-web-design-images-and-icons.md) - [Web Design: Email Assets](https://support.lunchbox.io/en/articles/9083934-web-design-email-assets.md) - [Web Design: Empty Cart](https://support.lunchbox.io/en/articles/8684366-web-design-empty-cart.md) - [Web Design: Custom Popup with Images](https://support.lunchbox.io/en/articles/8684369-web-design-custom-popup-with-images.md) - [Web Design: Custom Terms & Conditions \(LB 2.0\)](https://support.lunchbox.io/en/articles/13889624-web-design-custom-terms-conditions-lb-2-0.md) - [Web Design: Hub Marketing \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684373-web-design-hub-marketing-lb-2-0.md) - [Web Design: Marketing Box](https://support.lunchbox.io/en/articles/8684375-web-design-marketing-box.md) - [Web Design: Payment Options \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684378-web-design-payment-options-lb-2-0.md) - [Web Design: Sign In Options \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684376-web-design-sign-in-options-lb-2-0.md) - [Web Design: Dynamic Menu](https://support.lunchbox.io/en/articles/8684324-web-design-dynamic-menu.md) - [Web Design: Menu Settings \(LB 2.0\)](https://support.lunchbox.io/en/articles/15203224-web-design-menu-settings-lb-2-0.md) - [Web Design: Tracking IDs \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684377-web-design-tracking-ids-lb-2-0.md) - [Web Design: App Store Links \(LB 2.0\)](https://support.lunchbox.io/en/articles/15350280-web-design-app-store-links-lb-2-0.md) - [Web Design: Marketing Carousel \(LB 2.0\)](https://support.lunchbox.io/en/articles/15481727-web-design-marketing-carousel-lb-2-0.md) - [Mobile App Design: Mobile Payments](https://support.lunchbox.io/en/articles/8684337-mobile-app-design-mobile-payments.md) - [Mobile App Design: Marketing](https://support.lunchbox.io/en/articles/8684336-mobile-app-design-marketing.md) - [Mobile App Design: Fonts](https://support.lunchbox.io/en/articles/8684335-mobile-app-design-fonts.md) - [Mobile App Design: Custom Popup with Images](https://support.lunchbox.io/en/articles/8684334-mobile-app-design-custom-popup-with-images.md) - [Mobile App Design: Button Styles](https://support.lunchbox.io/en/articles/8684333-mobile-app-design-button-styles.md) - [Mobile App Design: Rewards Page](https://support.lunchbox.io/en/articles/8684332-mobile-app-design-rewards-page.md) - [Mobile App Design: Display Options](https://support.lunchbox.io/en/articles/8684330-mobile-app-design-display-options.md) - [Mobile App Design: Marketing Carousel](https://support.lunchbox.io/en/articles/8684329-mobile-app-design-marketing-carousel.md) - [Mobile App Design: Hub Marketing](https://support.lunchbox.io/en/articles/8684328-mobile-app-design-hub-marketing.md) - [Mobile App Design: Colors](https://support.lunchbox.io/en/articles/8684327-mobile-app-design-colors.md) - [Mobile App Design: App Icon](https://support.lunchbox.io/en/articles/8684326-mobile-app-design-app-icon.md) - [Mobile App Design: App Info](https://support.lunchbox.io/en/articles/8684325-mobile-app-design-app-info.md) - [Mobile App Design: Social Sign In](https://support.lunchbox.io/en/articles/8684323-mobile-app-design-social-sign-in.md) - [Mobile App Design: Updates](https://support.lunchbox.io/en/articles/8684318-mobile-app-design-updates.md) - [Mobile App Design: Images & Icons](https://support.lunchbox.io/en/articles/8684331-mobile-app-design-images-icons.md) - [Mobile App Design: Social Links](https://support.lunchbox.io/en/articles/11585257-mobile-app-design-social-links.md) - [Mobile App Design: Tab Bar Icons](https://support.lunchbox.io/en/articles/11585269-mobile-app-design-tab-bar-icons.md) - [Mobile App Design: Store Marker](https://support.lunchbox.io/en/articles/14603888-mobile-app-design-store-marker.md) - [Mobile App Design: Menu Settings](https://support.lunchbox.io/en/articles/16671505-mobile-app-design-menu-settings.md) - [Payments FAQ](https://support.lunchbox.io/en/articles/9014766-payments-faq.md): Answers to common questions related to payments - [Why do Online Payments Fail?](https://support.lunchbox.io/en/articles/9019500-why-do-online-payments-fail.md): This article is iterative and lists the types of payment failure, the reasons why they fail, and how to troubleshoot it - [Why Is My Payment Declined?](https://support.lunchbox.io/en/articles/9019530-why-is-my-payment-declined.md): This article is iterative and lists the most common reasons a payment gets declined and how to solve it. - [Integrated Payments](https://support.lunchbox.io/en/articles/9019691-integrated-payments.md): This article explains payments integrations and lists the types of integrated payments Lunchbox integrates with - [Payment Processor](https://support.lunchbox.io/en/articles/9019732-payment-processor.md): Learn all types of payment processors Lunchbox integrates with and how it works. - [Payment Gateway](https://support.lunchbox.io/en/articles/9019753-payment-gateway.md): This article explains what a payment gateway is and how it works when integrated with Lunchbox - [Payment Reconciliation](https://support.lunchbox.io/en/articles/9019897-payment-reconciliation.md): This article explains payment reconciliation and ways to do it for specific POS - [Pay at Store \(LB 2.0\)](https://support.lunchbox.io/en/articles/9019966-pay-at-store-lb-2-0.md) - [Handling Payments Disputes](https://support.lunchbox.io/en/articles/9019999-handling-payments-disputes.md): This article explains what is a payment dispute and how to handle it according to each processor - [Paytronix Comp Cards](https://support.lunchbox.io/en/articles/9308359-paytronix-comp-cards.md) - [Handling Fraudulent Transactions](https://support.lunchbox.io/en/articles/9337214-handling-fraudulent-transactions.md) - [Fiserv BOA Buypass](https://support.lunchbox.io/en/articles/10761457-fiserv-boa-buypass.md) - [CardPointe Dashboard Access LB 2.0](https://support.lunchbox.io/en/articles/11187505-cardpointe-dashboard-access-lb-2-0.md) - [CardPointe FAQ LB 2.0](https://support.lunchbox.io/en/articles/11187721-cardpointe-faq-lb-2-0.md) - [CardPointe - Reconciling Reports](https://support.lunchbox.io/en/articles/11740850-cardpointe-reconciling-reports.md) - [CardPointe - FAQ LB 2.0](https://support.lunchbox.io/en/articles/11740946-cardpointe-faq-lb-2-0.md) - [Sift: Overview](https://support.lunchbox.io/en/articles/9151123-sift-overview.md) - [Sift: Configuration](https://support.lunchbox.io/en/articles/9151139-sift-configuration.md) - [Sift FAQ](https://support.lunchbox.io/en/articles/9151212-sift-faq.md) - [Lunchbox Payments \(Finix\) Onboarding](https://support.lunchbox.io/en/articles/8684417-lunchbox-payments-finix-onboarding.md) - [Accessing and Attesting Compliance Forms \(Lunchmoney Powered by Finix\)](https://support.lunchbox.io/en/articles/8684418-accessing-and-attesting-compliance-forms-lunchmoney-powered-by-finix.md) - [Accessing the Payment Dashboard \(Lunchmoney powered by Finix\)](https://support.lunchbox.io/en/articles/8684420-accessing-the-payment-dashboard-lunchmoney-powered-by-finix.md) - [Payment Dashboard Navigation \(Lunchmoney powered by Finix\)](https://support.lunchbox.io/en/articles/8684421-payment-dashboard-navigation-lunchmoney-powered-by-finix.md) - [Reconciling Reports \(Lunchmoney powered by Finix\)](https://support.lunchbox.io/en/articles/8684422-reconciling-reports-lunchmoney-powered-by-finix.md) - [Changes to Fee Rounding and ACH/EFT Enums \(Lunchmoney Powered by Finix\)](https://support.lunchbox.io/en/articles/10450794-changes-to-fee-rounding-and-ach-eft-enums-lunchmoney-powered-by-finix.md) - [Adding An Additional Payment Instrument \(Lunchmoney Powered by Finix\)](https://support.lunchbox.io/en/articles/14136261-adding-an-additional-payment-instrument-lunchmoney-powered-by-finix.md) - [Lunchbox 2.0 Gift Cards \(Powered by ECard\)](https://support.lunchbox.io/en/articles/8684423-lunchbox-2-0-gift-cards-powered-by-ecard.md) - [Lunchbox 2.0 Gift Card Purchase and Resend Gift Card Workflow \(Powered by ECard\)](https://support.lunchbox.io/en/articles/15889539-lunchbox-2-0-gift-card-purchase-and-resend-gift-card-workflow-powered-by-ecard.md) - [\(LB 2.0\) Reconciling Preload and Gift Card Purchasing with ECard & POS \(Powered by ECard\)](https://support.lunchbox.io/en/articles/9274270-lb-2-0-reconciling-preload-and-gift-card-purchasing-with-ecard-pos-powered-by-ecard.md) - [Gift Card FAQ \(LB 2.0\)](https://support.lunchbox.io/en/articles/9044663-gift-card-faq-lb-2-0.md): Discover the frequently asked question regarding Lunchbox Gift Cards - [Gift Card Providers & Integrations 2.0](https://support.lunchbox.io/en/articles/9044506-gift-card-providers-integrations-2-0.md) - [Apple Pay Overview \(Help Center\)](https://support.lunchbox.io/en/articles/8684425-apple-pay-overview-help-center.md) - [Google Pay Overview \(Help Center\)](https://support.lunchbox.io/en/articles/8684426-google-pay-overview-help-center.md) - [Toast Scan to Pay & Rewards: Configurations \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684427-toast-scan-to-pay-rewards-configurations-lb-2-0.md) - [Toast Scan to Pay & Rewards: Overview \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684429-toast-scan-to-pay-rewards-overview-lb-2-0.md) - [Adyen Payment Configuration \(LB 2.0\)](https://support.lunchbox.io/en/articles/10386674-adyen-payment-configuration-lb-2-0.md) - [Adyen Configuring Gateway Account \(LB 2.0\)](https://support.lunchbox.io/en/articles/10389246-adyen-configuring-gateway-account-lb-2-0.md) - [Adyen API Key Creation \(LB 2.0\)](https://support.lunchbox.io/en/articles/10389302-adyen-api-key-creation-lb-2-0.md) - [Adyen 3DS Configuration Guide](https://support.lunchbox.io/en/articles/15972683-adyen-3ds-configuration-guide.md) - [Adyen Test Merchant account creation \(LB 2.0\)](https://support.lunchbox.io/en/articles/10389323-adyen-test-merchant-account-creation-lb-2-0.md) - [Adyen Payment Lifecycle Statuses \(LB 2.0\)](https://support.lunchbox.io/en/articles/10389347-adyen-payment-lifecycle-statuses-lb-2-0.md) - [Adyen Track Transaction Status \(LB 2.0\)](https://support.lunchbox.io/en/articles/10389385-adyen-track-transaction-status-lb-2-0.md) - [Adyen Refund Payments \(LB 2.0\)](https://support.lunchbox.io/en/articles/10389390-adyen-refund-payments-lb-2-0.md) - [Adyen FAQ \(LB 2.0\)](https://support.lunchbox.io/en/articles/10389398-adyen-faq-lb-2-0.md) - [Freedom Pay - Admin Configuration \(LB 2.0\)](https://support.lunchbox.io/en/articles/15327900-freedom-pay-admin-configuration-lb-2-0.md) - [Freedom Pay - Apple Pay Configuration](https://support.lunchbox.io/en/articles/15345325-freedom-pay-apple-pay-configuration.md) - [Freedom Pay - Google Pay configuration \(LB 2.0\)](https://support.lunchbox.io/en/articles/15346127-freedom-pay-google-pay-configuration-lb-2-0.md) - [Freedom Pay - L1 Support Troubleshooting Guide \(LB 2.0\)](https://support.lunchbox.io/en/articles/15346161-freedom-pay-l1-support-troubleshooting-guide-lb-2-0.md) - [Freedom Pay - Lunchbox E-Commerce Security Controls](https://support.lunchbox.io/en/articles/15346313-freedom-pay-lunchbox-e-commerce-security-controls.md) - [Settings: Registration](https://support.lunchbox.io/en/articles/9106075-settings-registration.md): Enforce Phone Number Verification, SMS and Email for Guest Accounts - [Settings: Enforce Phone and/or Email Verification for Guest Accounts \(LB 2.0\)](https://support.lunchbox.io/en/articles/13919725-settings-enforce-phone-and-or-email-verification-for-guest-accounts-lb-2-0.md) ## 2.0 Old Admin Dashboard - [Business Hours](https://support.lunchbox.io/en/articles/8684287-business-hours.md) - [Override Hours](https://support.lunchbox.io/en/articles/8684301-override-hours.md) - [Time Slot Editor](https://support.lunchbox.io/en/articles/8684294-time-slot-editor.md) - [Order Escalation Management](https://support.lunchbox.io/en/articles/8684299-order-escalation-management.md) - [Search for Orders](https://support.lunchbox.io/en/articles/8684284-search-for-orders.md) - [Coupon / Discount Examples](https://support.lunchbox.io/en/articles/8684285-coupon-discount-examples.md) - [Menu Categories & Subcategories Management](https://support.lunchbox.io/en/articles/8684286-menu-categories-subcategories-management.md) - [Users Role's Access & Management](https://support.lunchbox.io/en/articles/8684288-users-role-s-access-management.md) - [Sales Tax Management](https://support.lunchbox.io/en/articles/8684291-sales-tax-management.md) - [Cancel or Refund Order in Lunchbox 2.0](https://support.lunchbox.io/en/articles/8684292-cancel-or-refund-order-in-lunchbox-2-0.md) - [Menu Item Management \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684293-menu-item-management-lb-2-0.md) - [Location Users Management](https://support.lunchbox.io/en/articles/8684295-location-users-management.md) - [Curbside Check-In Configuration \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684296-curbside-check-in-configuration-lb-2-0.md) - [Menu Modes](https://support.lunchbox.io/en/articles/8684300-menu-modes.md) - [Curbside Check-In: Guest Experience \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684302-curbside-check-in-guest-experience-lb-2-0.md) - [Order Destination](https://support.lunchbox.io/en/articles/8684304-order-destination.md) - [Transfer Orders to Another Location](https://support.lunchbox.io/en/articles/8684305-transfer-orders-to-another-location.md) - [Menu Picklists Management](https://support.lunchbox.io/en/articles/8684306-menu-picklists-management.md) - [Organizations](https://support.lunchbox.io/en/articles/8684309-organizations.md) - [Event Logging Overview \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684310-event-logging-overview-lb-2-0.md) - [Order Throttling](https://support.lunchbox.io/en/articles/8684311-order-throttling.md) - [Unavailable Items](https://support.lunchbox.io/en/articles/8684312-unavailable-items.md) - [Managing Event Alerts](https://support.lunchbox.io/en/articles/8684313-managing-event-alerts.md) - [Local Menu Management](https://support.lunchbox.io/en/articles/8684314-local-menu-management.md) - [Delivery Driver Management](https://support.lunchbox.io/en/articles/8684266-delivery-driver-management.md) - [Master External ID Checklist](https://support.lunchbox.io/en/articles/8684250-master-external-id-checklist.md) - [Orders: Order Testing](https://support.lunchbox.io/en/articles/8684252-orders-order-testing.md) - [Understanding Prep vs. Lead Time for LB 2.0](https://support.lunchbox.io/en/articles/8684253-understanding-prep-vs-lead-time-for-lb-2-0.md) - [Reconciling Payments: Lunchbox vs Lunchmoney \(PARPay\)](https://support.lunchbox.io/en/articles/8684254-reconciling-payments-lunchbox-vs-lunchmoney-parpay.md) - [Coupon / Discount Deep Linking](https://support.lunchbox.io/en/articles/8684256-coupon-discount-deep-linking.md) - [Lunchbox 2.0 Admin Dashboard Training](https://support.lunchbox.io/en/articles/8684257-lunchbox-2-0-admin-dashboard-training.md) - [LB 2.0 Reports](https://support.lunchbox.io/en/articles/8684261-lb-2-0-reports.md) - [Order Management](https://support.lunchbox.io/en/articles/8684262-order-management.md) - [Coupon / Discount Overview](https://support.lunchbox.io/en/articles/8684263-coupon-discount-overview.md) - [Master Menu Overview](https://support.lunchbox.io/en/articles/8684264-master-menu-overview.md) - [Delivery Management](https://support.lunchbox.io/en/articles/8684265-delivery-management.md) - [Locations Overview](https://support.lunchbox.io/en/articles/8684267-locations-overview.md) - [Accessing New Admin dashboard \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684268-accessing-new-admin-dashboard-lb-2-0.md) - [Service Type Management](https://support.lunchbox.io/en/articles/8684269-service-type-management.md): Use this article to learn how to manage the Service Types offered by your store. - [Customer Ordering Tab](https://support.lunchbox.io/en/articles/8684270-customer-ordering-tab.md) - [POS \(Tab\) Overview](https://support.lunchbox.io/en/articles/8684271-pos-tab-overview.md) - [Finance Reports \(Franchisee’s Only\)](https://support.lunchbox.io/en/articles/8684273-finance-reports-franchisee-s-only.md) - [View Order Details](https://support.lunchbox.io/en/articles/8684274-view-order-details.md) - [Coupon / Discount Management](https://support.lunchbox.io/en/articles/8684275-coupon-discount-management.md) - [Menu Management](https://support.lunchbox.io/en/articles/8684276-menu-management.md) - [Location Management](https://support.lunchbox.io/en/articles/8684277-location-management.md) - [My Account Overview](https://support.lunchbox.io/en/articles/8684278-my-account-overview.md) - [Customer Lookup & Manually Adding Customers through Command Center](https://support.lunchbox.io/en/articles/8684280-customer-lookup-manually-adding-customers-through-command-center.md) - [Order Search \(from Reports\)](https://support.lunchbox.io/en/articles/8684282-order-search-from-reports.md) - [What is Order Throttling?](https://support.lunchbox.io/en/articles/8684347-what-is-order-throttling.md) - [Configuring & Displaying Category Icons](https://support.lunchbox.io/en/articles/8684317-configuring-displaying-category-icons.md) - [Filtering a Location by Restaurant Class](https://support.lunchbox.io/en/articles/9268628-filtering-a-location-by-restaurant-class.md) - [Blocking A User From Logging Into Lunchbox](https://support.lunchbox.io/en/articles/10045754-blocking-a-user-from-logging-into-lunchbox.md) - [POS Agent Management](https://support.lunchbox.io/en/articles/8684281-pos-agent-management.md) - [POS Agent: Fire Future Orders to POS](https://support.lunchbox.io/en/articles/8684298-pos-agent-fire-future-orders-to-pos.md) - [Non-POS Order Handling](https://support.lunchbox.io/en/articles/8684260-non-pos-order-handling.md) - [POS Agent Events](https://support.lunchbox.io/en/articles/8684290-pos-agent-events.md) - [POS Agent Installation](https://support.lunchbox.io/en/articles/11839347-pos-agent-installation.md) - [House Accounts Overview](https://support.lunchbox.io/en/articles/8684258-house-accounts-overview.md) - [House Accounts Management](https://support.lunchbox.io/en/articles/8684307-house-accounts-management.md) - [House Account Configuration](https://support.lunchbox.io/en/articles/10567965-house-account-configuration.md) ## Order Aggregation - [ezCater Menu Limitations & Menu Update Requests \(LB 2.0\)](https://support.lunchbox.io/en/articles/12744875-ezcater-menu-limitations-menu-update-requests-lb-2-0.md) - [Order Aggregation Overview](https://support.lunchbox.io/en/articles/8684410-order-aggregation-overview.md) - [\(LB 2.0\) Order Aggregation Onboarding & Transition Walkthrough](https://support.lunchbox.io/en/articles/8684411-lb-2-0-order-aggregation-onboarding-transition-walkthrough.md) - [Order Aggregation \(Third-Party Marketplace\) FAQ](https://support.lunchbox.io/en/articles/9077768-order-aggregation-third-party-marketplace-faq.md): This FAQ covers the most frequently asked question on order aggregation integrated directly with marketplace delivery - [Turning your 3rd Party Merchant Account Live when Ready to Launch](https://support.lunchbox.io/en/articles/9717703-turning-your-3rd-party-merchant-account-live-when-ready-to-launch.md) - [Grubhub Order Aggregation Onboarding & Configuration](https://support.lunchbox.io/en/articles/8684412-grubhub-order-aggregation-onboarding-configuration.md) - [DoorDash Order Aggregation Onboarding & Configuration](https://support.lunchbox.io/en/articles/8684413-doordash-order-aggregation-onboarding-configuration.md) - [DoorDash Order Aggregation SSIO Onboarding](https://support.lunchbox.io/en/articles/8897957-doordash-order-aggregation-ssio-onboarding.md): Process for onboarding a brand or location for DoorDash Marketplace for Order Aggregation using DoorDash Self-Serve Integration Onboarding - [Uber Eats Order Aggregation Onboarding & Configuration](https://support.lunchbox.io/en/articles/8684415-uber-eats-order-aggregation-onboarding-configuration.md) ## Delivery - [Lunchbox Delivery Dispatch Overview](https://support.lunchbox.io/en/articles/8684396-lunchbox-delivery-dispatch-overview.md) - [Delivery Dispatch: Dashboard Overview](https://support.lunchbox.io/en/articles/8684397-delivery-dispatch-dashboard-overview.md) - [Delivery Dispatch: Adding Billing Info to Location Dashboards](https://support.lunchbox.io/en/articles/12572352-delivery-dispatch-adding-billing-info-to-location-dashboards.md) - [Delivery Dispatch: Managing Team Members](https://support.lunchbox.io/en/articles/8684398-delivery-dispatch-managing-team-members.md) - [Delivery Dispatch: Adding Locations](https://support.lunchbox.io/en/articles/8684399-delivery-dispatch-adding-locations.md) - [Delivery Dispatch: Dispatch Strategies](https://support.lunchbox.io/en/articles/8684400-delivery-dispatch-dispatch-strategies.md) - [Delivery Dispatch: Configure Notification Triggers](https://support.lunchbox.io/en/articles/8684401-delivery-dispatch-configure-notification-triggers.md) - [Delivery Dispatch: Public Tracking Customization](https://support.lunchbox.io/en/articles/8684403-delivery-dispatch-public-tracking-customization.md) - [Delivery Dispatch: Manage Invoices](https://support.lunchbox.io/en/articles/8684405-delivery-dispatch-manage-invoices.md) - [Delivery Dispatch: Submitting Delivery Incidents](https://support.lunchbox.io/en/articles/8684406-delivery-dispatch-submitting-delivery-incidents.md) - [Delivery Dispatch: Manually Creating Delivery Jobs](https://support.lunchbox.io/en/articles/8684407-delivery-dispatch-manually-creating-delivery-jobs.md) - [Delivery Dispatch: Manually Assigning Drivers](https://support.lunchbox.io/en/articles/8684408-delivery-dispatch-manually-assigning-drivers.md) - [Delivery Dispatch FAQ](https://support.lunchbox.io/en/articles/9043094-delivery-dispatch-faq.md): This doc is iterative and lists the most common Dispatch FAQs we get from restaurants that are using Lunchbox - [Delivery Dispatch User Facing Documentation](https://support.lunchbox.io/en/articles/14502370-delivery-dispatch-user-facing-documentation.md) - [LB 2.0 Signing Up for Doordash Drive](https://support.lunchbox.io/en/articles/8684409-lb-2-0-signing-up-for-doordash-drive.md) ## Loyalty - [Lunchbox Loyalty Capabilities \(LB 2.0\)](https://support.lunchbox.io/en/articles/10628274-lunchbox-loyalty-capabilities-lb-2-0.md) - [In Store Loyalty](https://support.lunchbox.io/en/articles/10739401-in-store-loyalty.md) - [Punchh Integration \(LB 2.0\)](https://support.lunchbox.io/en/articles/12701848-punchh-integration-lb-2-0.md) - [Customer Lunchbox Loyalty Audit Using Lunchbox Reporting](https://support.lunchbox.io/en/articles/13442257-customer-lunchbox-loyalty-audit-using-lunchbox-reporting.md) - [Lunchbox Loyalty on the Toast Guest Facing Display \(LB 2.0\)](https://support.lunchbox.io/en/articles/15280284-lunchbox-loyalty-on-the-toast-guest-facing-display-lb-2-0.md) - [Loyalty Overview \(LB 2.0\)](https://support.lunchbox.io/en/articles/9105211-loyalty-overview-lb-2-0.md) - [LB 2.0 Loyalty FAQ](https://support.lunchbox.io/en/articles/9105320-lb-2-0-loyalty-faq.md) - [Loyalty: Customer Migration](https://support.lunchbox.io/en/articles/8684395-loyalty-customer-migration.md) - [Loyalty: Receipt Rewards Overview](https://support.lunchbox.io/en/articles/8684391-loyalty-receipt-rewards-overview.md) - [Loyalty: Installing Receipt Rewards](https://support.lunchbox.io/en/articles/8684390-loyalty-installing-receipt-rewards.md) - [Loyalty: Bring Your Own Provider](https://support.lunchbox.io/en/articles/9106136-loyalty-bring-your-own-provider.md) - [LB 2.0 Loyalty By Service Type](https://support.lunchbox.io/en/articles/9268606-lb-2-0-loyalty-by-service-type.md) - [LB 2.0 Reward Expiration](https://support.lunchbox.io/en/articles/9375465-lb-2-0-reward-expiration.md) - [Loyalty: Tier Qualifying Points \(Lifetime Points\) Calendar Expiration](https://support.lunchbox.io/en/articles/10683335-loyalty-tier-qualifying-points-lifetime-points-calendar-expiration.md) - [Points Promotions - Multiple Points Days \(LB 2.0\)](https://support.lunchbox.io/en/articles/10739315-points-promotions-multiple-points-days-lb-2-0.md) - [Wallet Drop Campaign Configuration](https://support.lunchbox.io/en/articles/11840895-wallet-drop-campaign-configuration.md) - [How to submit a wallet drop request?](https://support.lunchbox.io/en/articles/12001638-how-to-submit-a-wallet-drop-request.md) - [Bank Loyalty: Ordering Platforms Experience \(LB 2.0\)](https://support.lunchbox.io/en/articles/12758397-bank-loyalty-ordering-platforms-experience-lb-2-0.md) - [Bank Loyalty: FAQs \(LB 2.0\)](https://support.lunchbox.io/en/articles/12758538-bank-loyalty-faqs-lb-2-0.md) - [Bank Loyalty: Onboarding & Migration Guide \(LB 2.0\)](https://support.lunchbox.io/en/articles/12758553-bank-loyalty-onboarding-migration-guide-lb-2-0.md) ## Marketing - [First Party Growth Playbook](https://support.lunchbox.io/en/articles/15855697-first-party-growth-playbook.md): A Playbook for Growing First-Party Digital Ordering - [Google Business Profile](https://support.lunchbox.io/en/articles/8684389-google-business-profile.md): Increase Your Revenue with a Quick Update to Your Google Business Profile! - [Google Tag Manager Events](https://support.lunchbox.io/en/articles/8708317-google-tag-manager-events.md): Which Google Tag Manager events does the Lunchbox storefront send and what data is included? - [GA4 Integration with Lunchbox](https://support.lunchbox.io/en/articles/8955725-ga4-integration-with-lunchbox.md) - [Getting Started with Customer.io](https://support.lunchbox.io/en/articles/16436681-getting-started-with-customer-io.md): The Lunchbox Marketing CRM Onboarding Guide - [Lunchbox Customer.io Data Index](https://support.lunchbox.io/en/articles/16436929-lunchbox-customer-io-data-index.md): Understanding the data being sent from Lunchbox and how to use it in Customer.io - [Customer.io: User Import](https://support.lunchbox.io/en/articles/8684382-customer-io-user-import.md) - [Customer.io: SMS Twilio Feature](https://support.lunchbox.io/en/articles/8684385-customer-io-sms-twilio-feature.md) - [Customer.io: Setting Up Email Verification \(Google Domains\)](https://support.lunchbox.io/en/articles/8684386-customer-io-setting-up-email-verification-google-domains.md) - [Customer.io: Setting Up Email Verification \(Cloudflare\)](https://support.lunchbox.io/en/articles/8684387-customer-io-setting-up-email-verification-cloudflare.md) - [Customer.io: Setting Up Email Verification \(GoDaddy\)](https://support.lunchbox.io/en/articles/8684388-customer-io-setting-up-email-verification-godaddy.md) - [Customer.io: Setting Up Email Verification \(Squarespace\)](https://support.lunchbox.io/en/articles/15073280-customer-io-setting-up-email-verification-squarespace.md) - [Customer.io: Email Bounce Rate Reduction](https://support.lunchbox.io/en/articles/8955736-customer-io-email-bounce-rate-reduction.md) - [Marketing CRM in Action: Powering Smarter Campaigns with Customer.io](https://support.lunchbox.io/en/articles/11062546-marketing-crm-in-action-powering-smarter-campaigns-with-customer-io.md): How to use Lunchbox Marketing CRM to drive catering orders with targeted, automated messaging. - [Create Large Order Alerts on Customer.io](https://support.lunchbox.io/en/articles/13680396-create-large-order-alerts-on-customer-io.md) ## Command \(Call\) Center - [Command \(Call\) Center: Overview](https://support.lunchbox.io/en/articles/8684259-command-call-center-overview.md) - [Command \(Call\) Center: RingCentral Setup](https://support.lunchbox.io/en/articles/8684247-command-call-center-ringcentral-setup.md) - [Command \(Call\) Center Ordering](https://support.lunchbox.io/en/articles/8684248-command-call-center-ordering.md) - [Command \(Call\) Center: 8x8 \(Fuze\) Create Admin User](https://support.lunchbox.io/en/articles/9156477-command-call-center-8x8-fuze-create-admin-user.md) - [Call Center / Command Center FAQ](https://support.lunchbox.io/en/articles/9189482-call-center-command-center-faq.md) ## Onboarding & Support - [LB 2.0 Design: Web & App Brand Asset Overview](https://support.lunchbox.io/en/articles/8684322-lb-2-0-design-web-app-brand-asset-overview.md) - [LB 2.0 Sign-in and Forgot Password](https://support.lunchbox.io/en/articles/9028924-lb-2-0-sign-in-and-forgot-password.md): Disclaimer: This article is for Lunchbox 2.0 customers only. - [Customer Profile: Delete Account](https://support.lunchbox.io/en/articles/9047902-customer-profile-delete-account.md) - [LB 2.0 Change Password](https://support.lunchbox.io/en/articles/8684339-lb-2-0-change-password.md) - [Navigating the Configuration Workbook](https://support.lunchbox.io/en/articles/9681254-navigating-the-configuration-workbook.md) - [Essential Forms for Location Management](https://support.lunchbox.io/en/articles/9824192-essential-forms-for-location-management.md) - [Launch Day: Order Aggregation and 3rd Party Pro Tip Checklist](https://support.lunchbox.io/en/articles/9921842-launch-day-order-aggregation-and-3rd-party-pro-tip-checklist.md): Here is a checklist that will ensure the day of launch is successful - [\(LB 2.0\) New Location Onboarding \(NLO\) with Toast POS](https://support.lunchbox.io/en/articles/10457085-lb-2-0-new-location-onboarding-nlo-with-toast-pos.md) - [App Transfer to Lunchbox Guide \(LB 2.0\)](https://support.lunchbox.io/en/articles/10775130-app-transfer-to-lunchbox-guide-lb-2-0.md) - [Customer Marketing Launch Checks after Onboarding](https://support.lunchbox.io/en/articles/9792886-customer-marketing-launch-checks-after-onboarding.md): How to maximize online presence and reach - [Order Status Workflow: Releasing Admin Hold Orders](https://support.lunchbox.io/en/articles/8684431-order-status-workflow-releasing-admin-hold-orders.md) - [LB 2.0 DNS Instructions](https://support.lunchbox.io/en/articles/8684432-lb-2-0-dns-instructions.md) - [Customer Support Overview](https://support.lunchbox.io/en/articles/8684434-customer-support-overview.md) - [How to Install An Emulator for App Testing & Toast APK](https://support.lunchbox.io/en/articles/8684435-how-to-install-an-emulator-for-app-testing-toast-apk.md) - [Domain Host Instructions](https://support.lunchbox.io/en/articles/8684436-domain-host-instructions.md) - [Contacting Lunchbox Support](https://support.lunchbox.io/en/articles/10064545-contacting-lunchbox-support.md) ## POS Configuration - [1a - Request Data Access \(NCR Aloha BSL- LB 2.0\)](https://support.lunchbox.io/en/articles/10270680-1a-request-data-access-ncr-aloha-bsl-lb-2-0.md) - [1b - Site Service Provisioning Format Request \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10270755-1b-site-service-provisioning-format-request-ncr-aloha-bsl-lb-2-0.md) - [1c - Create Lunchbox User Access \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10279184-1c-create-lunchbox-user-access-ncr-aloha-bsl-lb-2-0.md) - [1d - Refresh POS Data \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10279195-1d-refresh-pos-data-ncr-aloha-bsl-lb-2-0.md) - [2a - Configuring the Lab Location Info \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10279233-2a-configuring-the-lab-location-info-ncr-aloha-bsl-lb-2-0.md) - [2b - Set Location Delivery Area \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10279242-2b-set-location-delivery-area-ncr-aloha-bsl-lb-2-0.md) - [2c - Create Lunchbox Native, Catering, & Aggregation Order Modes/Service Types/Dining Options \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10279250-2c-create-lunchbox-native-catering-aggregation-order-modes-service-types-dining-options-ncr-aloha-bsl-lb-2-0.md) - [2d - Create Revenue Centers \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10279266-2d-create-revenue-centers-ncr-aloha-bsl-lb-2-0.md) - [2e - Confirm Tax Rates Native, Catering & Aggregation \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10279271-2e-confirm-tax-rates-native-catering-aggregation-ncr-aloha-bsl-lb-2-0.md) - [2f - Create Lunchbox Native, Catering & Aggregation Tender Types \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10279273-2f-create-lunchbox-native-catering-aggregation-tender-types-ncr-aloha-bsl-lb-2-0.md) - [2g - Creating a Loyalty Discount & Non Loyalty Discounts \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10279645-2g-creating-a-loyalty-discount-non-loyalty-discounts-ncr-aloha-bsl-lb-2-0.md) - [2h - Creating Service Charges \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10280218-2h-creating-service-charges-ncr-aloha-bsl-lb-2-0.md) - [2i - Create a Delivery Driver Arrival Time Open Item \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10291624-2i-create-a-delivery-driver-arrival-time-open-item-ncr-aloha-bsl-lb-2-0.md) - [2j - Creating an Uplift for Order Aggregation \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10291642-2j-creating-an-uplift-for-order-aggregation-ncr-aloha-bsl-lb-2-0.md) - [2k - Create Cart Upsells/Packing Instructions for Order Level Pick Lists \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10291660-2k-create-cart-upsells-packing-instructions-for-order-level-pick-lists-ncr-aloha-bsl-lb-2-0.md) - [2l - Setting Up Your Open $ Tax Not Included Menu Item](https://support.lunchbox.io/en/articles/10338873-2l-setting-up-your-open-tax-not-included-menu-item.md) - [2m - Setup Aloha Menu Service \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10338878-2m-setup-aloha-menu-service-ncr-aloha-bsl-lb-2-0.md) - [2n - How to 86 Items & Modifiers \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10362561-2n-how-to-86-items-modifiers-ncr-aloha-bsl-lb-2-0.md) - [2o - Configure interface Employees & Interface Server Terminals for Order Ingestion \(NCR Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10361730-2o-configure-interface-employees-interface-server-terminals-for-order-ingestion-ncr-aloha-bsl-lb-2-0.md) - [2p - Prep Times & Order Throttling Times & Order Firing/Printing Behavior \(Aloha BSL - LB 2.0\)](https://support.lunchbox.io/en/articles/10371084-2p-prep-times-order-throttling-times-order-firing-printing-behavior-aloha-bsl-lb-2-0.md) - [2q - Placing & Voiding Test Orders \(Aloha BSL 2.0\)](https://support.lunchbox.io/en/articles/10371108-2q-placing-voiding-test-orders-aloha-bsl-2-0.md) - [1. Set Up POS Access \(Brink\)](https://support.lunchbox.io/en/articles/8684463-1-set-up-pos-access-brink.md) - [1a - Request API Access \(Brink\)](https://support.lunchbox.io/en/articles/8684464-1a-request-api-access-brink.md) - [1b - Create Lunchbox Role & Job \(Brink\)](https://support.lunchbox.io/en/articles/8684465-1b-create-lunchbox-role-job-brink.md) - [1c - Create Lunchbox Employee \(Brink\)](https://support.lunchbox.io/en/articles/8684466-1c-create-lunchbox-employee-brink.md) - [1d - Assigning a Front End Login \(Brink\)](https://support.lunchbox.io/en/articles/8684467-1d-assigning-a-front-end-login-brink.md) - [1e - Grant Access to Multiple Locations \(Brink\)](https://support.lunchbox.io/en/articles/8684468-1e-grant-access-to-multiple-locations-brink.md) - [1f - Grant POS Permissions To Multiple Restaurant Groups \(Brink\)](https://support.lunchbox.io/en/articles/8684469-1f-grant-pos-permissions-to-multiple-restaurant-groups-brink.md) - [1d - Publish Changes \(Brink\)](https://support.lunchbox.io/en/articles/8684470-1d-publish-changes-brink.md) - [2. Onboarding A Restaurant to Brink \(Brink\)](https://support.lunchbox.io/en/articles/8684471-2-onboarding-a-restaurant-to-brink-brink.md) - [2a - Confirm Location Info \(Brink\)](https://support.lunchbox.io/en/articles/8684472-2a-confirm-location-info-brink.md) - [2b - Create Lunchbox Destinations \(Brink\)](https://support.lunchbox.io/en/articles/8684473-2b-create-lunchbox-destinations-brink.md) - [2c - Set Location Delivery Area \(Brink\)](https://support.lunchbox.io/en/articles/8684474-2c-set-location-delivery-area-brink.md) - [2d - Configure Surcharges \(Brink\)](https://support.lunchbox.io/en/articles/8684475-2d-configure-surcharges-brink.md) - [2e - Confirm Tax Rates \(Brink\)](https://support.lunchbox.io/en/articles/8684476-2e-confirm-tax-rates-brink.md) - [2f - Create Lunchbox Tender Types \(Brink\)](https://support.lunchbox.io/en/articles/8684477-2f-create-lunchbox-tender-types-brink.md) - [2g - Create a Loyalty Discount \(Brink\)](https://support.lunchbox.io/en/articles/8684478-2g-create-a-loyalty-discount-brink.md) - [2h - Create Packing Instructions & Upsells for Order Level Pick Lists \(Brink\)](https://support.lunchbox.io/en/articles/8684479-2h-create-packing-instructions-upsells-for-order-level-pick-lists-brink.md) - [2i - Review Menu Configuration \(Brink\)](https://support.lunchbox.io/en/articles/8684480-2i-review-menu-configuration-brink.md) - [2j - How to 86 Items & Modifiers \(Brink\)](https://support.lunchbox.io/en/articles/8684481-2j-how-to-86-items-modifiers-brink.md) - [2k - Create a Comment Item \(Brink\)](https://support.lunchbox.io/en/articles/8684482-2k-create-a-comment-item-brink.md) - [2l - Create an Open Item \(Brink\)](https://support.lunchbox.io/en/articles/8684483-2l-create-an-open-item-brink.md) - [2m - Create a Section ID \(Brink\)](https://support.lunchbox.io/en/articles/8684484-2m-create-a-section-id-brink.md) - [2n - Associate The Online Ordering Menu \(Brink\)](https://support.lunchbox.io/en/articles/8684485-2n-associate-the-online-ordering-menu-brink.md) - [2o - Enable Tips \(Brink\)](https://support.lunchbox.io/en/articles/8684486-2o-enable-tips-brink.md) - [Brink POS - Loyalty Integration Setup \(LB 2.0\)](https://support.lunchbox.io/en/articles/15118856-brink-pos-loyalty-integration-setup-lb-2-0.md) - [Brink In Store Loyalty \(LB 2.0\)](https://support.lunchbox.io/en/articles/15118528-brink-in-store-loyalty-lb-2-0.md) - [Brink In Store Loyalty Order Entry Walkthrough](https://support.lunchbox.io/en/articles/15901804-brink-in-store-loyalty-order-entry-walkthrough.md) - [1. Set Up POS Access \(Revel\)](https://support.lunchbox.io/en/articles/8684487-1-set-up-pos-access-revel.md) - [1a - Request API Access \(Revel\)](https://support.lunchbox.io/en/articles/8684488-1a-request-api-access-revel.md) - [1b - Create Lunchbox Employee for New Accounts \(Revel\)](https://support.lunchbox.io/en/articles/8684489-1b-create-lunchbox-employee-for-new-accounts-revel.md) - [1c - Setting Up Revel Master Sync & Publish Configuration/Push Changes \(Revel\)](https://support.lunchbox.io/en/articles/8684490-1c-setting-up-revel-master-sync-publish-configuration-push-changes-revel.md) - [1d - Set Up Online Ordering Acceptance Settings, Printing Capability & Tips \(Revel\)](https://support.lunchbox.io/en/articles/8684491-1d-set-up-online-ordering-acceptance-settings-printing-capability-tips-revel.md) - [2. Onboarding A Restaurant To Revel \(Revel\)](https://support.lunchbox.io/en/articles/8684492-2-onboarding-a-restaurant-to-revel-revel.md) - [2a - Confirm Location Info \(Revel\)](https://support.lunchbox.io/en/articles/8684493-2a-confirm-location-info-revel.md) - [2b - Set Location Delivery Area \(Revel\)](https://support.lunchbox.io/en/articles/8684494-2b-set-location-delivery-area-revel.md) - [2c - Create Lunchbox Dining Options \(Revel\)](https://support.lunchbox.io/en/articles/8684496-2c-create-lunchbox-dining-options-revel.md) - [2d - Confirm Tax Rates \(Revel\)](https://support.lunchbox.io/en/articles/8684497-2d-confirm-tax-rates-revel.md) - [2e - Create Lunchbox Payment Types \(Revel\)](https://support.lunchbox.io/en/articles/8684498-2e-create-lunchbox-payment-types-revel.md) - [2f - Create a Loyalty Discount \(Revel\)](https://support.lunchbox.io/en/articles/8684499-2f-create-a-loyalty-discount-revel.md) - [2g - Create Upsells/Packing Instructions for Order Level Pick Lists \(Revel\)](https://support.lunchbox.io/en/articles/8684500-2g-create-upsells-packing-instructions-for-order-level-pick-lists-revel.md) - [2h - Configure Service Charges \(Revel\)](https://support.lunchbox.io/en/articles/8684501-2h-configure-service-charges-revel.md) - [2i - Create an Open Item \(Revel\)](https://support.lunchbox.io/en/articles/8684502-2i-create-an-open-item-revel.md) - [2j - Create a Comment Item \(Revel\)](https://support.lunchbox.io/en/articles/8684503-2j-create-a-comment-item-revel.md) - [2k - Review Menu Configuration \(Revel\)](https://support.lunchbox.io/en/articles/8684504-2k-review-menu-configuration-revel.md) - [2l - How to 86 Items & Modifiers \(Revel\)](https://support.lunchbox.io/en/articles/8684505-2l-how-to-86-items-modifiers-revel.md) - [1. Set Up POS Access \(Toast\)](https://support.lunchbox.io/en/articles/8684438-1-set-up-pos-access-toast.md) - [1a Part 1 - Adding the Lunchbox Integration \(Loyalty & Tender\) \(Toast\)](https://support.lunchbox.io/en/articles/8684439-1a-part-1-adding-the-lunchbox-integration-loyalty-tender-toast.md) - [1a Part 2 - Enabling the Loyalty and Tender API](https://support.lunchbox.io/en/articles/9974663-1a-part-2-enabling-the-loyalty-and-tender-api.md) - [1b - Create Lunchbox Job Code \(Toast\)](https://support.lunchbox.io/en/articles/8684441-1b-create-lunchbox-job-code-toast.md) - [1c - Create Lunchbox Employee for New Accounts \(Toast\)](https://support.lunchbox.io/en/articles/8684442-1c-create-lunchbox-employee-for-new-accounts-toast.md) - [1d - Assigning a Front End Login \(Toast\)](https://support.lunchbox.io/en/articles/8684443-1d-assigning-a-front-end-login-toast.md) - [1e - Grant Access to Multiple Locations \(Toast\)](https://support.lunchbox.io/en/articles/8684444-1e-grant-access-to-multiple-locations-toast.md) - [1f - Grant POS Permissions To Multiple Restaurant Groups \(Toast\)](https://support.lunchbox.io/en/articles/8684445-1f-grant-pos-permissions-to-multiple-restaurant-groups-toast.md) - [1g - Assign Job Code to Multiple Locations \(Toast\)](https://support.lunchbox.io/en/articles/8684446-1g-assign-job-code-to-multiple-locations-toast.md) - [1h - Publish Configuration \(Toast\)](https://support.lunchbox.io/en/articles/8684447-1h-publish-configuration-toast.md) - [2. Onboarding A Restaurant To Toast \(Toast\)](https://support.lunchbox.io/en/articles/8684448-2-onboarding-a-restaurant-to-toast-toast.md) - [2a - Confirm Location Info \(Toast\)](https://support.lunchbox.io/en/articles/8684449-2a-confirm-location-info-toast.md) - [2b - Set Location Native Ordering Delivery Area \(Toast\)](https://support.lunchbox.io/en/articles/8684450-2b-set-location-native-ordering-delivery-area-toast.md) - [2c - Create Lunchbox Native, Catering & Aggregation Dining Options \(Toast\)](https://support.lunchbox.io/en/articles/8684451-2c-create-lunchbox-native-catering-aggregation-dining-options-toast.md) - [2d - Create Toast Revenue Centers \(Toast\)](https://support.lunchbox.io/en/articles/9821388-2d-create-toast-revenue-centers-toast.md) - [2e - Confirm Tax Rates Native, Catering & Aggregation \(Toast\)](https://support.lunchbox.io/en/articles/8684452-2e-confirm-tax-rates-native-catering-aggregation-toast.md) - [2f - Create Lunchbox Native, Catering, Aggregation & Write Off Price Adjustment Payment Options \(Toast\)](https://support.lunchbox.io/en/articles/8684453-2f-create-lunchbox-native-catering-aggregation-write-off-price-adjustment-payment-options-toast.md) - [2g - Creating a Loyalty Discount & Non Loyalty Discounts \(Toast\)](https://support.lunchbox.io/en/articles/8684454-2g-creating-a-loyalty-discount-non-loyalty-discounts-toast.md) - [2h - Creating Service Charges \(DELIVERY ONLY\) \(Toast\)](https://support.lunchbox.io/en/articles/8684455-2h-creating-service-charges-delivery-only-toast.md) - [2i - Creating an Open Item for Native/3PD Order Notes, Curbside Checkin & DoorDash Drive Estimated Delivery Driver Arrival Time Item \(Toast\)](https://support.lunchbox.io/en/articles/9743970-2i-creating-an-open-item-for-native-3pd-order-notes-curbside-checkin-doordash-drive-estimated-delivery-driver-arrival-time-item-toast.md) - [2j - Create An Uplift Open $ Tax Included Menu, Menu Category & Menu Item in Toast](https://support.lunchbox.io/en/articles/8684456-2j-create-an-uplift-open-tax-included-menu-menu-category-menu-item-in-toast.md) - [2k - Create Cart Upsells/Packing Instructions for Order Level Pick Lists \(Toast\)](https://support.lunchbox.io/en/articles/8684457-2k-create-cart-upsells-packing-instructions-for-order-level-pick-lists-toast.md) - [2l - Create An Open $ Tax Not Included Menu Item in Toast for Taxed Admin Fees](https://support.lunchbox.io/en/articles/9889380-2l-create-an-open-tax-not-included-menu-item-in-toast-for-taxed-admin-fees.md) - [2m - Review Menu Configuration \(Toast\)](https://support.lunchbox.io/en/articles/8684458-2m-review-menu-configuration-toast.md): Disclaimer: This article is for Lunchbox 2.0 customers only. The following article explains how to setup your Toast Menu for Lunchbox 2.0 - [2n - How to 86 Items & Modifiers \(Toast\)](https://support.lunchbox.io/en/articles/8684459-2n-how-to-86-items-modifiers-toast.md) - [2o - Setup Up Your Order Auto Fire Device \(Toast\)](https://support.lunchbox.io/en/articles/8684460-2o-setup-up-your-order-auto-fire-device-toast.md) - [2p - Prep Times & Order Throttling Times & Order Firing/Printing Behavior](https://support.lunchbox.io/en/articles/8684461-2p-prep-times-order-throttling-times-order-firing-printing-behavior.md) - [2q - Voiding Test Orders \(Toast\)](https://support.lunchbox.io/en/articles/8684462-2q-voiding-test-orders-toast.md) - [2r - Tip Reporting & Reconciliation](https://support.lunchbox.io/en/articles/9251686-2r-tip-reporting-reconciliation.md) - [2s - Pulling Sales Reports \(Using the Same Pickup & Delivery GUIDs for In Store & Lunchbox\)](https://support.lunchbox.io/en/articles/9255961-2s-pulling-sales-reports-using-the-same-pickup-delivery-guids-for-in-store-lunchbox.md) - [2t - Create An Open $ Non Taxed Menu Item in Toast to Separate Delivery Driver Tips that are Sent to POS & for Self Delivery EZCater Delivery Fees \(Toast - LB 2.0\)](https://support.lunchbox.io/en/articles/10305289-2t-create-an-open-non-taxed-menu-item-in-toast-to-separate-delivery-driver-tips-that-are-sent-to-pos-for-self-delivery-ezcater-delivery-fees-toast-lb-2-0.md) - [2u - Tips Via Toast Scan to Pay](https://support.lunchbox.io/en/articles/9273907-2u-tips-via-toast-scan-to-pay.md) - [2v - Toast In-Store Guest Lookup & Reward redemption guide \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684393-2v-toast-in-store-guest-lookup-reward-redemption-guide-lb-2-0.md) - [2w - Toast Scan to Pay & Rewards: User Experience \(LB 2.0\)](https://support.lunchbox.io/en/articles/8684428-2w-toast-scan-to-pay-rewards-user-experience-lb-2-0.md) - [2x - Toast In-Store ECard Gift Card Purchase & Balance Inquiry Workflow](https://support.lunchbox.io/en/articles/16680582-2x-toast-in-store-ecard-gift-card-purchase-balance-inquiry-workflow.md) - [4g - Create Discounts & Coupons \(Toast\)](https://support.lunchbox.io/en/articles/9221847-4g-create-discounts-coupons-toast.md) - [4q - Overriding the Toast Order \# with the Lunchbox Order \#](https://support.lunchbox.io/en/articles/9735587-4q-overriding-the-toast-order-with-the-lunchbox-order.md) - [4p - Set Item as Deferred Revenue](https://support.lunchbox.io/en/articles/10036001-4p-set-item-as-deferred-revenue.md) - [CBS Northstar \<\> Lunchbox Best Practices](https://support.lunchbox.io/en/articles/12635479-cbs-northstar-lunchbox-best-practices.md) - [1. Set Up POS Access \(NorthStar\)](https://support.lunchbox.io/en/articles/12634341-1-set-up-pos-access-northstar.md) - [1a - Request API Access Token & Web Ordering URL \(NorthStar\)](https://support.lunchbox.io/en/articles/12634363-1a-request-api-access-token-web-ordering-url-northstar.md) - [1b - Create Lunchbox Employee for New Accounts \(NorthStar\)](https://support.lunchbox.io/en/articles/12634384-1b-create-lunchbox-employee-for-new-accounts-northstar.md) - [1c - Deploy Updates/Push Changes \(NorthStar\)](https://support.lunchbox.io/en/articles/12634394-1c-deploy-updates-push-changes-northstar.md) - [1d - Enable Online Ordering \(Northstar\)](https://support.lunchbox.io/en/articles/12634415-1d-enable-online-ordering-northstar.md) - [2a - Confirm Location Info \(NorthStar\)](https://support.lunchbox.io/en/articles/12634447-2a-confirm-location-info-northstar.md) - [2b - Set Location Delivery Area \(NorthStar\)](https://support.lunchbox.io/en/articles/12634450-2b-set-location-delivery-area-northstar.md) - [2c - Create Lunchbox Dining Options/Areas \(NorthStar\)](https://support.lunchbox.io/en/articles/12634456-2c-create-lunchbox-dining-options-areas-northstar.md) - [2d - Setup/Confirm Tax Rates \(NorthStar\)](https://support.lunchbox.io/en/articles/12634461-2d-setup-confirm-tax-rates-northstar.md) - [2e - Create Lunchbox Payment Types \(NorthStar\)](https://support.lunchbox.io/en/articles/12634473-2e-create-lunchbox-payment-types-northstar.md) - [2f - Create a Loyalty Discount \(NorthStar\)](https://support.lunchbox.io/en/articles/9876340-2f-create-a-loyalty-discount-northstar.md) - [2g - Create Order Level Upsell/Packing Instructions \(NorthStar\)](https://support.lunchbox.io/en/articles/12634480-2g-create-order-level-upsell-packing-instructions-northstar.md) - [2h - Configure Service Charges \(NorthStar\)](https://support.lunchbox.io/en/articles/12634485-2h-configure-service-charges-northstar.md) - [2i - Create an Open Item \(NorthStar\)](https://support.lunchbox.io/en/articles/12634490-2i-create-an-open-item-northstar.md) - [2j - Create a Comment Item \(NorthStar\)](https://support.lunchbox.io/en/articles/12634493-2j-create-a-comment-item-northstar.md) - [2k - Review Menu Configuration \(NorthStar\)](https://support.lunchbox.io/en/articles/12634495-2k-review-menu-configuration-northstar.md) - [2l - Enable Online Ordering \(NorthStar\)](https://support.lunchbox.io/en/articles/12634515-2l-enable-online-ordering-northstar.md) - [Simphony FAQ \(LB 2.0\)](https://support.lunchbox.io/en/articles/11386667-simphony-faq-lb-2-0.md) - [Simphony: Onboarding \(Configuration tasks\)](https://support.lunchbox.io/en/articles/11386714-simphony-onboarding-configuration-tasks.md) - [Configuring Square Loyalty in Square POS \(LB 2.0\)](https://support.lunchbox.io/en/articles/14173098-configuring-square-loyalty-in-square-pos-lb-2-0.md) - [Square FAQ](https://support.lunchbox.io/en/articles/14173261-square-faq.md) - [Admin Mobile App - Manager's Best Friend \(LB 2.0\)](https://support.lunchbox.io/en/articles/11591258-admin-mobile-app-manager-s-best-friend-lb-2-0.md) ## Technical and Legal Product Infomation LB 2.0 \(Partners & Integrations\) - [Integration Partner Escalations](https://support.lunchbox.io/en/articles/9824196-integration-partner-escalations.md) - [Order Provider Integration Certification Outline](https://support.lunchbox.io/en/articles/12054332-order-provider-integration-certification-outline.md) - [Engineering support for Mobile app running on Beta OS](https://support.lunchbox.io/en/articles/12060910-engineering-support-for-mobile-app-running-on-beta-os.md) - [Flybuy Dashboard Overview](https://support.lunchbox.io/en/articles/8684506-flybuy-dashboard-overview.md) - [FlyBuy Curbside Configuration](https://support.lunchbox.io/en/articles/8684508-flybuy-curbside-configuration.md) - [Flybuy Curbside Notifications Workflow](https://support.lunchbox.io/en/articles/8684509-flybuy-curbside-notifications-workflow.md) - [Flybuy Curbside Notifications, In-App & Restaurant Workflow](https://support.lunchbox.io/en/articles/8684510-flybuy-curbside-notifications-in-app-restaurant-workflow.md) - [Flybuy FAQ](https://support.lunchbox.io/en/articles/8684511-flybuy-faq.md) - [Flybuy: User Stories](https://support.lunchbox.io/en/articles/8684512-flybuy-user-stories.md) ## Third Party Manager - [Dispute Manager](https://support.lunchbox.io/en/articles/9737310-dispute-manager.md) - [Downtime Controller](https://support.lunchbox.io/en/articles/10393740-downtime-controller.md) - [Financial Reconciliation](https://support.lunchbox.io/en/articles/10393641-financial-reconciliation.md) - [Promotions and Ads Manager](https://support.lunchbox.io/en/articles/10394028-promotions-and-ads-manager.md) - [Reviews Manager](https://support.lunchbox.io/en/articles/10393960-reviews-manager.md) - [Third Party Manager Access Configurations](https://support.lunchbox.io/en/articles/10393244-third-party-manager-access-configurations.md) - [Accessing the Third Party Manager Dashboard](https://support.lunchbox.io/en/articles/10706588-accessing-the-third-party-manager-dashboard.md) - [Alerts and Notifications](https://support.lunchbox.io/en/articles/10394267-alerts-and-notifications.md) - [Third Party Manager FAQ](https://support.lunchbox.io/en/articles/10394275-third-party-manager-faq.md) - [Finance Manager](https://support.lunchbox.io/en/articles/10393681-finance-manager.md) - [User Access \(Third Party Manager\)](https://support.lunchbox.io/en/articles/16442335-user-access-third-party-manager.md) - [Financial Reconciliation Glossary](https://support.lunchbox.io/en/articles/16738255-financial-reconciliation-glossary.md) ## Ordering platform features LB 2.0 - [Out-of-stock filters](https://support.lunchbox.io/en/articles/11669136-out-of-stock-filters.md) - [Favorite Items](https://support.lunchbox.io/en/articles/11669193-favorite-items.md) - [Quick Reorder \(LB 2.0\)](https://support.lunchbox.io/en/articles/12986159-quick-reorder-lb-2-0.md) - [Favorite and Closest Locations \(LB 2.0\)](https://support.lunchbox.io/en/articles/13730026-favorite-and-closest-locations-lb-2-0.md) - [Reset Password \(LB 2.0\)](https://support.lunchbox.io/en/articles/13950109-reset-password-lb-2-0.md) - [Search Menu \(LB 2.0\)](https://support.lunchbox.io/en/articles/13950434-search-menu-lb-2-0.md) - [Quick Add To Cart \(LB 2.0\)](https://support.lunchbox.io/en/articles/13976663-quick-add-to-cart-lb-2-0.md) - [Order and Item Notes \(LB 2.0\)](https://support.lunchbox.io/en/articles/14040497-order-and-item-notes-lb-2-0.md) - [Advanced Order History \(LB 2.0\)](https://support.lunchbox.io/en/articles/14171133-advanced-order-history-lb-2-0.md) - [Scan in Store: Scan for Rewards and Scan to Pay \(LB 2.0\)](https://support.lunchbox.io/en/articles/14501406-scan-in-store-scan-for-rewards-and-scan-to-pay-lb-2-0.md) - [Web: Ordering Overview](https://support.lunchbox.io/en/articles/9171357-web-ordering-overview.md) - [Web FAQ](https://support.lunchbox.io/en/articles/9039813-web-faq.md) - [App Overview 2.0](https://support.lunchbox.io/en/articles/9031889-app-overview-2-0.md) - [App Store & Google Play Store App Downloads](https://support.lunchbox.io/en/articles/8729195-app-store-google-play-store-app-downloads.md): Looking to find how many times your Lunchbox App has been downloaded? Follow these instructions for the App and Google Play Store. - [App FAQ](https://support.lunchbox.io/en/articles/9048169-app-faq.md) - [Updating Your Apple Developer Account Agreements](https://support.lunchbox.io/en/articles/9824201-updating-your-apple-developer-account-agreements.md) ## Announcements - [Important Notice: Potential Delivery Service Disruption Due to External Factors](https://support.lunchbox.io/en/articles/8945634-important-notice-potential-delivery-service-disruption-due-to-external-factors.md)