Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:

Packing instructions are a way for guests to choose if they would like to have utensils, napkins, and other items added to their order.

Creating the Packing Instruction or Upsell Items & Modifier Items

Step 1: Begin by navigating to the account-specific URL to access the Brink Dashboard then click the Configurations drop-down > Settings Editor on the left-hand side of the screen.

Step 2: Click Items 

Step 3: Click Add New Item

Step 4: Setup your Packing Instruction or Upsell Items by editing the following fields…

• Name - (Name of Instruction) Example: Include Utensils

• Description - Leave Blank

• Active - Checked

• Non Revenue Item - Unchecked

• Kitchen Name - blank

• Revenue Center - No Tax Items

• PLU - Blank

• Price - Depending on your configurations.

• Cost - 0.00

• Price Level - None

• Printer Group - Set to the desired printer

• Video Group - Set to desired video groups

• Modifier Tier - None

• Type - Normal

• Modifier Weight - Blank

• Modifier Routing - Follow Parent Item

• Ask Name - Unchecked

• Ask Price - Unchecked

• Free Modifier Substitution Limit - Unchecked

• Clears All Modifier - Unchecked

Step 5: Click OK

Creating the Packing Instruction or Upsell Modifier Groups

Step 1: Click Modifier Groups section on the left-hand side

Step 2: Click Add New Modifier Group 

Step 3: Label the modifier group “Packing Instructions” or “Upsells”

Step 4: Next click Add Item

Step 5: Next check the packing instructions items that have been created.

Step 5: Click OK on the modifier selection pop up

Step 6: Click OK on the modifier group box

Step 7: Now assign the newly created modifier group to the item by clicking Items on the left-hand side.

Step 9: Locate the item Packing Instructions Item and click the pen to the left of the item.

 Step 10: