Disclaimer: This article is for Lunchbox 2 Enterprise customers only. If your dashboard header looks the same as below, you are in the right place:
Packing instructions are a way for guests to choose if they would like to have utensils, napkins, and other items added to their order.
Creating the Packing Instruction Items & Modifier Items
Step 1: Begin by navigating to the account-specific URL to access the Brink Dashboard then click the Configurations drop-down > Settings Editor on the left-hand side of the screen.
Step 2: Click Items
Step 3: Click Add New Item
Step 4: Setup your Packing Instruction Items by editing the following fields…
Note: You will need to create an Item called Packing Instructions as well as the individual packing instructions modifier items that you would like to have inside of the modifier group all of which are built in items.
Example: Include Utensils or Forks.
ALERT! The Packing Instructions item will need to live in the menu category that imports into Lunchbox to be applied.
Name - (Name of Instruction) Example: Include Utensils
Description - Leave Blank
Active - Checked
Non Revenue Item - Unchecked
Kitchen Name - blank
Revenue Center - No Tax Items
PLU - Blank
Price - Depending on your configurations.
Cost - 0.00
Price Level - None
Printer Group - Set to the desired printer
Video Group - Set to desired video groups
Modifier Tier - None
Type - Normal
Modifier Weight - Blank
Modifier Routing - Follow Parent Item
Ask Name - Unchecked
Ask Price - Unchecked
Free Modifier Substitution Limit - Unchecked
Clears All Modifier - Unchecked
Step 5: Click OK
Creating the Packing Instruction Modifier Group
Step 1: Click Modifier Groups section on the left-hand side
Step 2: Click Add New Modifier Group
Step 3: Label the modifier group “Packing Instructions”
Step 4: Next click Add Item
Step 5: Next check the packing instructions items that have been created.
Step 5: Click OK on the modifier selection pop up
Step 6: Click OK on the modifier group box
Step 7: Now assign the newly created modifier group to the item by clicking Items on the left-hand side.
Step 9: Locate the item Packing Instructions Item and click the pen to the left of the item.