2k - How to 86 Items & Modifiers (Toast)

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Disclaimer: This article is for Lunchbox 2.0 customers only. If your dashboard header looks the same as below, you are in the right place:

Let’s learn how to mark an item or modifier out of stock in Toast.

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Lunchbox does not support qty depletion from Toast. If you set an item with a qty in Toast the order will mark as out of stock in Lunchbox.

Lunchbox by default imports item and modifier qty from Toast. This means that you cannot override this feature by 86ing in Lunchbox. If you attempt to do this without 86ing it in toast the in stock value from Toast will set the item as available again in Lunchbox on the next menu sync. In order to maintain menu item 86ing from Lunchbox a dev ticket would need to be escalated through help@lunchbox.io to have this feature turned off.

86'ing from a Toast device

A manager can 86 an item or modifier using the Quick Edit Mode from any Toast device and have the item mark as out of stock across Web, App and Order Aggregation. They no longer have to find a computer, log into Toast, and make updates to the menu in the middle of a rush when something goes out of stock.

NOTE: Marking an item as in & out of stock typically takes 5 minutes to sync with Lunchbox.

Learn how to 86 an item in Quick Edit Mode in the following video or steps below.

Step 1: Using a manager passcode, log into any Toast device.

Step 2: On the Order Screen, press and hold the button of the item or modifier that is out of stock to enter Quick Edit Mode

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Step 3: In the Inventory dropdown select Out of Stock and click Done 

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Step 4: The item you 86’d will now be unselectable with a zero in the corner

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Step 5: To make an 86’d item available again, select In Stock on the Quick Edit screen and click Done

86’ing from Toast’s backend

You can 86 an item or modifier from Toast’s backend instead of from a Toast device.

Learn how to 86 an item from the backend in the following video or steps below.

Note: MMM users will also follow this process. Using Advanced Properties to 86 an item will only change the quantity of the item at the location being viewed.

Step 1: Navigate to Menus using the navigation on the left-side of the Toast Dashboard

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Step 2: Select Advanced Properties.

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Step 3: Select Inventory from the Show/Hide dropdown.

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Step 4: From the Inventory column, type the number "0" to 86 the item.

In the screenshot below, we’re 86'ing Signature Nachos.

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Step 5: Select Save and Publish for the changes to take effect.

Step 6: To add the item back into inventory, simply delete the "0" zero in the Inventory column.

Note: If you have enabled future order scheduling for online orders (ordering in advance) and serve limited quantity items on your menu, Toast is unable to reserve those items for future orders. Therefore, if a guest adds a limited quantity item to their cart but another guest orders the last of that item for an ASAP order, Toast is not able to prevent the sale of the item to ensure all future orders can be fulfilled. 

86'ing a modifier

You can also 86 a modifier by using the arrow next to an item to access the modifier group and adding a "0" in the Inventory column.

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