Disclaimer: This article is for Lunchbox 2 Enterprise customers only. If your dashboard header looks the same as below, you are in the right place:
Packing instructions are a way for guests to choose if they would like to have utensils, napkins, and other items added to their order.
Step 1: From the Toast Admin Dashboard home page go to Menu > click Advanced Properties
Step 2: Click into the blue link of the name of the menu that is being used for Lunchbox to enter the menu and scroll down to Groups, hit Add and create a group named Packing Instructions, Additional Service Charges & Open Item.
Note: If this group has already been built do not build another one simply click into the group and proceed to step 4.
Step 3: At the top right-hand corner of the screen hit Save.
Step 4: Click into the this new menu group and scroll down to Items, hit Add and create a $0 item called Packing Instructions Item.
Step 5: At the top right-hand corner of the screen hit Save.
Step 6: Click into the Packing Instructions Item and scroll down to Modifier Groups, hit Add, then create a Modifier Group called Packing Instructions Modifier Group.
Note: Please note that base off of the type of packing instructions the required, multiselect and min, max fields may be configured as needed.
Step 7: At the top right-hand corner of the screen hit Save. Then Publish.
Step 8: Click into the Packing Instructions Modifier Group and scroll down to Modifiers, hit Add, then create modifiers and name them the selection of packing instructions you wanted to include. (Example: Add Utensils, No Utensils, etc. or you can go more granular Add Ketchup, Add Napkin, Add Fork)
Step 9: At the top righthand corner of the screen hit Save. Then Publish.