Disclaimer: This article is for Lunchbox 2 Enterprise customers only. If your dashboard header looks the same as below, you are in the right place:
Override Hours Overview
This guide will show you how to update your store’s opening and/or closing hours for a specific date, if they differ from your normal hours, or close your store for an entire day.
Table of Contents
Whether you are temporarily closing a location early for a holiday, closing multiple locations for an entire day, and/or enabling a menu for a certain time period or running a special, Override Hours will allow you to easily manage your locations' temporary hours.
Create Override Hours
To update hours or close a store (or all stores) on a certain date please follow the below steps:
Step 1: Navigate to the Business Hours tab of the Management Dashboard:
Step 2: Select the store location from Store Search -or- leave all locations unselected (to change hours globally using Global Hours Editor):
Step 3: Navigate to the Override Hours subtab and select the menu you would like to temporarily change the hours for:
Step 4: Select Override Hours options as needed:
Single Date or Date Range?
Closed for the entire day?
Start & End Time (if not closed for the entire day)
Step 5: Once selections are made, click Set to put these Override Hours in effect.
Step 6: You will now see those dates and hours under Current Overrides in the Override Hours subtab:
Any changes made at the store level will override any settings made at the Corporate Level. Additionally, If you are setting up Override Hours on a Global level, it will affect all stores in your group.
Note: If you have multiple live menus, you’ll need to set Override Hours for all menus you wish to disable for your location or locations.
Are you able to change or update Override Hours after they’ve been set?
No. You would have to create a new set of Override Hours to offset what has already been set up.
Set up limited-time holiday/seasonal menus
Determine the timeline availability of special menus
Make certain menus unavailable
Easily adjust hours of operations for short periods of time (ex: displaying as closed on the day of Thanksgiving)