1a - Request API Access (Toast)

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After the Restaurant Partner has filled out Restaurant Setup Form. They must next reach out to Toast to request that Lunchbox be granted API access to their locations prior to onboarding. Without API access Lunchbox cannot begin the onboarding process for the partner.

Step 1: The Restaurant Partner must send Toast an email requesting that Lunchbox V2 be granted API access to their locations. Toast will only accept API access requests from a restaurant.

Note: A restaurant partner’s Delivery Manager will send them the email template below to ensure we have proper API access.

To grant Lunchbox access to your POS, please send an email to the API team at Toast using this template:

To: integrations-support@toasttab.com
CC: {your CSM / Delivery Manager}


Subject: Lunchbox V2 API Access




We give permission for Andrew and his team at Lunchbox to have access to our Toast Data Set. We will be onboarding to Lunchbox V2.

This includes the following:

  • Configuration API

  • Menus API

  • Orders API

  • Restaurants API

  • Stock API

  • Order management configuration API

  • Partners API

This request will grant the Lunchbox team API access to all our locations on Toast for Production and Sandbox, as well as the Toast sandbox dashboard.

[Please list Toast establishment names/addresses here]

Thank you,



  • This template should be customized for the specific restaurant group.

  • Please CC the Client Success Manager (CSM) & Delivery Manager on the email.

  • This step must be completed within one day of project kick-off. If your location is delayed immediately reach out to your Delivery Manager to request access.

Step 2: Once the Restaurant’s request has been granted, an email will be sent from Toast to delivery@lunchbox.io. The email will look like this.

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