How to Automatically Confirm Orders

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How to Automatically Confirm Lunchbox Essential Online Orders 

In this section, you can turn on or off the auto-order confirmation. This means the customer will get notifications right when they place their order. 

 

How to set up orders for Automatic Confirmation

  • Click Settings on the side panel
  • Select Auto Order Confirmation
  • Check the box ACTIVATE AUTO ORDER CONFIRMATION 
  • Check the box PICKUP to automatically accept Pickup Orders
  • Select Pre-defined Estimated Times if one of the time zones provided is the correct Estimated Time for Pickup Orders and select one of the following times:
    • 10-15 minutes
    • 15-30 minutes
    • 30-45 minutes
    • 45-60 minutes
  • Select I Want To Enter Estimated Time Manually to provide a custom Estimated Time for Pickup Orders and type in Estimated Time
  • Click SAVE CHANGES 
  • Repeat steps 4-7 for Delivery, Curbside, From Table, Eat In and Take Out to set up Auto Order Confirmation for each order type
  • Click SAVE CHANGES when all order types are set as preferred

 

Step 1 

 

Click Settings on the side panel

 

 

Step 2

 

Select Auto Order Confirmation



Screen_Shot_2022-06-19_at_6.41.27_PM.png

 

Step 3

 

Check the box ACTIVATE AUTO ORDER CONFIRMATION

 

Screen_Shot_2022-06-19_at_6.36.05_PM.png




Step 4

 

Check the box PICK UP to automatically accept Pickup Orders

 

Screen_Shot_2022-06-19_at_6.33.42_PM.png

 

Step 5

 

Select Pre-defined Estimated Times if one of the time zones provided is the correct Estimated Time for Pickup Orders and select one of the following times:

    • 10-15 minutes
    • 15-30 minutes
    • 30-45 minutes
    • 45-60 minutes



Step 6

 

Select I Want To Enter Estimated Time Manually to provide a custom Estimated Time for Pickup Orders and type in Estimated Time

 

Screen_Shot_2022-06-19_at_6.36.05_PM.png

 

Step 7

 

Click SAVE CHANGES

 

Step 8

 

Repeat steps 4-7 for Delivery, Curbside, From Table, Eat In and Take Out to set up Auto Order Confirmation for each order type



Step 9

 

Click SAVE CHANGES when all order types are set as preferred

 

 

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