New Admin Dashboard Overview

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Overview

Since its founding, Lunchbox has continuously added new functionalities to the Admin Dashboard to help our Restuarant Partners more easily manage their online ordering operations and grow their GMV. As our feature set has grown, new features were added to the menu bar on the left side of the Admin Dashboard without structure or organization, making it cumbersome and confusing to navigate.

 

As Lunchbox explores adding additional features in the near future, we are introducing the New Admin Dashboard with a more intuitive navigation structure that groups related features as well as a new, modern design language.

 

Please note that the previous version of the Admin Dashboard will be referred to as the Classic Admin Dashboard.

 

What Is Happening to the Classic Admin Dashboard?

Given the critical role that the Admin Dashboard plays in managing online ordering operations, there will be a transition period where Restaurant Partners will still be able to access the Classic Admin Dashboard.

After the initial release of the New Admin Dashboard, we will continuously gather feedback from our Restaurant Partners to ensure that they are comfortable with the new Admin experience before determining when the Classic Admin Dashboard will be deprecated.

When the end date for the transition period is determined, an announcement will be shared with our Restaurant Partners.

 

What Are the Benefits of the New Admin Dashboard?

1. More Intuitive Navigation Structure 

The New Admin Dashboard introduces a new, more intuitive navigation structure that groups related pages and features into separate sections. Restaurant staff will be able to complete most workflows for their roles within each section.

There are four main sections: Operate, Engage, Analyze, and Settings. Below are descriptions of each section as well as examples of features included in each. For comprehensive information on where specific feature pages are located, please refer to the How Classic Admin Dashboard Pages Map to the New Admin Dashboard section of this page

 

New_Admin_Nav_Structure.png

No. Section Description Example Features
1 Operate
  • All core settings for managing day-to-day operations
  • Menu Management

  • Location Management

2 Engage
  • Guest management as well as guest engagement and marketing features
  • Guest Account Details

  • Push Notifications

3 Analyze
  • All reporting & analytics features
  • Reports

  • Dashboards

4 Settings
  • All settings managed at the Restaurant Group level
  • Payments
  • Home Content

 

2. New Modern Design Language

With the New Admin Dashboard, Lunchbox is introducing a new, modern design language that makes it easier to discern information on each page and improves the overall navigation experience.

 

Picture2.pngPicture1.png

 

 

3. New Guest Engagement & Reporting Features

In order to prevent the menu bar in the Classic Admin Dashboard from getting even longer, the following guest engagement and reporting features are only available on the New Admin Dashboard. For more information about each feature, please refer to the linked Help Center articles.

 

Section Sub-Section Feature Name
Engage Audiences
Push Notifications
Analyze Dashboards
Reports

 

Restaurant Experience

Accessing the Redesigned Admin Dashboard

  • On the Classic Admin Dashboard, click on “the New Admin” button on the right-hand side of the page

The_New_Admin_Sanitized_v2.png
  • From the drawer on the right-hand side, click on the “Switch to New Admin” button

Switch_to_New_Admin_Sanitized_v2.png

  • Alternatively, the following buttons will take you directly to a relevant page within the New Admin Dashboard

    • Create an Audience brings you to Engage > Audience

    • View Custom Reports brings you to Analyze > Reports

    • Explore Your Data brings you to Analyze > Dashboards

Accessing the Classic Admin Dashboard

  • You will have the option to revert to the Classic Admin Dashboard by clicking on the “Go back to Classic Admin” button in the left-hand-side menu bar

_NAD__Switch_to_Classic_Admin.png
  • If the left-hand-side menu bar is hidden, click on the menu bar button to open it again

 

How Classic Admin Dashboard Pages Map to the New Admin Dashboard

Classic Admin Dashboard New Admin Dashboard
Section Subsection Section Subsection

Sales Reports

 

Analyze

Reports > Sales by Locations Report

Search for Orders

 

Operate

Orders > All Orders

Menu Entities

Menus

Operate

Menus > Menus

Menu Entities

Groups

Operate

Menus > Groups

Menu Entities

Items

Operate

Menus > Items

Menu Entities

Options

Operate

Menus > Options

Taxes

 

Settings

Taxes

Gift Cards

Gift Cards

Operate

Gift Cards

Gift Cards

Gift Card Reports

Analyze

Dashboards > Gift Cards Breakdown Dashboard

Upsells

 

Operate

Menus > Upsells

Dining Hours

 

Operate

Hours > Dining Hours

Holiday Hours

 

Operate

Hours > Holiday Hours

Discounts

 

Engage

Discounts

Service Charges

 

Settings

Service Charges

Locations

 

Operate

Locations

Catering

Orders

Operate

Orders > Catering

Catering

Groups

Operate

Orders > Catering Groups

Guests

 

Engage

All Guests

Subscriptions

Schedule

Operate

Subscriptions > Schedule

Subscriptions

Subscribers

Operate

Subscriptions > Subscribers

Subscriptions

Reports

Analyze

Reports > Subscription Report

Subscriptions

Daily Summary

Operate

Subscriptions > Daily Summary

Admins

 

Settings

Admins

Restaurant Groups

 

Settings

Restaurant Group

Marketplaces

 

Settings

Marketplaces

Analytics

Overview

Analyze

Dashboards > Analytics Breakdown Dashboard

Analytics

Sales

Analyze

Dashboards > Sales Breakdown Dashboard

Analytics

Items

Analyze

Dashboards > Item Breakdown Dashboard

Marketing

Email Marketing

 

 

Marketing

Push Notifications

Engage

Push Notifications

Marketing

Home Content

Settings

Home Content

Media

 

Settings

Media

Settings

Integrations

Settings

Integrations

Settings

Payments

Settings

Payments

Settings

Settings

Settings

Company Settings

Settings

Email Templates

Settings

Email Templates

Settings

Pincodes

Settings

Pincodes

Settings

Cron Actions

Settings

Cron Actions

Settings

DNS Setup

Settings

DNS Setup

Profile

 

Profile

Edit Profile

Logout

 

Profile

Log Out

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